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[Remote] Sales Development Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Reputation is an AI-powered platform that helps companies manage their online reputation. The Sales Development Representative (SDR) will identify, engage, and qualify high-value opportunities, serving as the first meaningful interaction prospects have with the brand.

Responsibilities

  • Conduct deep account and persona research to identify high-potential opportunities
  • Use AI tools and workflows to enhance prospecting, personalization, and productivity
  • Develop insight-led outreach across email, phone, and social channels
  • Qualify inbound and outbound opportunities with a strong focus on business value and fit
  • Partner closely with Account Executives to build and progress pipeline strategically
  • Continuously test and refine messaging based on performance and feedback
  • Maintain accurate and structured data in CRM (e.g. Salesforce)
  • Additional duties as assigned

Skills

  • 1+ years in a customer-facing or sales-related role (SaaS experience a plus, not required)
  • Strong written and verbal communication skills
  • Ability to think commercially and prioritize effectively
  • High level of curiosity and learning agility
  • Comfort using (or willingness to learn) AI tools and modern sales technologies
  • Structured, disciplined approach to work and time management
  • Ownership mindset with a bias toward action
  • Experience using Salesforce or other CRM

Benefits

  • Flexible PTO for salary paid employees
  • Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
  • 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
  • Multiple medical and dental plan options, plus 100% company paid vision coverage
  • 401k available through Fidelity
  • Paid Parental Leave for all eligible employees as of day 1 of employment
  • Employer paid short and long term disability and life insurance
  • Critical Illness, Accident & Hospital Indemnity insurance
  • Employee Assistance Program (EAP)
  • Access to a wide variety of perks and wellbeing apps:
  • Employee discount program
  • Access to virtual wellbeing apps, coaching, and gym memberships
  • Support for fertility, family planning, maternity, parenting, and hormonal health
  • Virtual prevention and physical therapy program
  • Supplemental life insurance
  • Financial wellbeing platform with 1:1 advice
  • Pet insurance discount program
  • Virtual mental health support
  • Virtual eyewear platform
  • Mortgage services discount program

Company Overview

  • Reputation empowers companies to fulfill their brand promise by managing their reputation performance in real-time – everywhere. It was founded in 2006, and is headquartered in San Ramon, California, USA, with a workforce of 501-1000 employees. Its website is http://www.reputation.com.
  • Company H1B Sponsorship

  • Reputation has a track record of offering H1B sponsorships, with 1 in 2026, 5 in 2025, 7 in 2024, 7 in 2023, 19 in 2022, 5 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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