[Remote] Partner Education Specialist

Note: The job is a remote job and is open to candidates in USA. Ellevation Education is a mission-driven technology company that empowers districts and educators. The Partner Education Specialist will facilitate partner learning experiences, contribute to learning design, and support cross-functional collaboration to enhance partner success with Ellevation's educational solutions.

Responsibilities

• Deliver prepared educational content clearly and confidently using established materials, agendas, and facilitation frameworks
• Demonstrate strong facilitation fundamentals and manage standard partner sessions effectively across live and online formats
• Build fluency facilitating core Ellevation product workflows and respond appropriately to partner questions
• Manage challenging facilitation moments with professionalism and partner focus
• Incorporate feedback and coaching to continuously improve facilitation skills
• Apply established company templates and standards to build and maintain training materials
• Develop clear, accurate content for core product workflows under guidance from senior team members
• Contribute to self-paced and synchronous learning assets using approved tools and formats
• Incorporate partner feedback and internal coaching to improve the quality of learning materials
• Own assigned training tasks and sessions, delivering consistently high-quality work on time
• Meet expectations for timeliness, accuracy, and partner satisfaction
• Understand how assigned work connects to broader partner adoption goals and team priorities
• Build awareness of how education strategy supports retention, renewal, and partner success
• Collaborate effectively within Partner Education and support cross-functional work as directed
• Communicate clearly, share updates proactively, and follow through on commitments
• Gather session observations and share ideas to help improve team processes and learning experiences
• Contribute partner feedback and qualitative insights that connect to adoption and satisfaction metrics
• Build and maintain strong working knowledge of Ellevation’s complete ELD solution
• Facilitate foundational use cases accurately and confidently
• Stay current on product releases through team learning and internal resources
• Flag gaps in partner understanding and escalate complex technical questions appropriately

Skills

• Experience in K–12 education (e.g., teaching, coaching, or instructional support) with a strong understanding of English Learner programs and instructional practices
• Proven ability to facilitate effective adult learning experiences, both live and online, in-person and virtual
• Excellent communication skills — able to engage diverse educator audiences and represent Ellevation professionally
• Comfort with digital learning tools (e.g., LMS platforms, webinar tools, content creation tools)
• Strong organizational skills and ability to manage multiple sessions and tasks concurrently
• Solution-oriented mindset with comfort working through ambiguity
• Ability to travel approximately 50% for in-person partner training and internal team gatherings, with higher travel during peak seasons
• Familiarity with Ellevation's ELD solution or comparable edtech platforms
• Experience in edtech, SaaS, or a partner-facing education or training role
• Background in instructional design or curriculum development grounded in adult learning principles
• Comfort using data and partner feedback to reflect on and improve session quality

Benefits

• Benefits eligible employees (and qualifying dependents) are covered by medical, dental, vision, and basic life insurance.
• Employees can enroll in our company's 401(k) retirement plan and receive an employer match up to 50% on the first 7% of your contribution, with pre-tax and Roth options.
• Employees have access to flexible paid time off for vacations, sick and disability policy, additional 10 paid company holidays, 2 floating holidays and a winter office closure between Christmas and New Year's.
• In addition, we provide a generous parental leave benefit, back-up childcare or eldercare, and a variety of other perks to support the health and well-being of our employees.
• Opportunities to join Employee Resource Groups and support building a culture of belonging
• Professional development and growth opportunities
• Company and team offsites in various cities across the United States
• Free snacks, beverages, and local organic fruit provided
• Remote and in-person engagement opportunities, including happy hours, themed events, and competitions
• Remote and in-person wellness programming to support team’s mental and physical wellbeing

Company Overview