[Remote] Solutions Consultant (Life science focus) - East Coast Only

Note: The job is a remote job and is open to candidates in USA. Qualio is a quality and compliance management platform that assists regulated organizations in the life sciences sector. The Solutions Consultant will drive the adoption of Qualio by supporting pre-sales engagements, demonstrating the platform's value, and training sales and customer success teams.

Responsibilities

• Develop a deep understanding of customer workflows and articulate how Qualio's AI solution can fundamentally transform how they operate
• Champion Qualio's agentic compliance solutions through compelling, tailored demonstrations that reinforce Qualio's position as the “go-to” Governance, Risk and Compliance (GRC) platform for life sciences organisations
• Become an in-house expert on Qualio's product, staying current on releases and new features to ensure your knowledge is always at the cutting edge
• Act as a key subject matter expert, enabling Sales and Customer Success colleagues through periodic training sessions and one-to-one coaching
• Couple your industry expertise, product knowledge and AI-first mentality with strong sales acumen to identify key value drivers and accurately define the right solution and optimal sales strategy for each opportunity
• Support the evaluation and pursuit of new business opportunities, contributing your expertise to help secure successful outcomes for prospective clients
• Own and confidently deliver value-driven presentations, product demonstrations and discovery sessions tailored to each customer's needs
• Bring genuine peer-level credibility to every customer conversation- not just product knowledge, but real-world understanding of the challenges life sciences companies face
• Engage confidently with decision-makers at all levels, translating complex technical and regulatory concepts into clear, compelling narratives that inspire buyer confidence
• Leverage your curiosity and listening skills to uncover customer needs and offer a unique perspective that drives purchasing decisions or deeper utilisation of Qualio's products and services
• Work in close partnership with Account Executives and Customer Success Managers, providing the technical depth and industry credibility that accelerates deals and strengthens customer relationships
• Participate in deal reviews, contributing your expertise to shape strategy and improve win rates
• Train and enable Sales and Customer success colleagues on industry trends, regulatory context, and Qualio's agentic solutions, helping to raise the bar across the go-to-market team
• Serve as the critical bridge between customers and Qualio's Product and Engineering teams, translating prospect frustrations, functionality gaps, and feature requests into clear, actionable feedback that informs the product roadmap
• Contribute as a subject matter expert on RFP/RFI responses, ensuring prospects receive accurate, compelling, and tailored information

Skills

• 3+ years of experience in a SaaS/AI-native pre-sales and/or Quality Management role within life sciences (pharma and/or medical devices), or in a capacity directly supporting clients in these industries
• A solid grounding in GxP frameworks, 21 CFR Part 11, 21 CFR Part 820, Computer Software Assurance (CSA), ISO 9001, and/or ISO 13485; experience in pharmaceutical or medical device quality and compliance is strongly preferred
• Hands-on familiarity with AI- whether gained through working at a company that has embedded AI into its products or workflows, or through building your own AI-powered tools to work smarter and more efficiently
• Ability to distill complex technical and regulatory concepts into clear, polished presentations and responses, tailored to any audience- from technical teams to C-suite executives
• Proven experience engaging and presenting to C-level stakeholders, with the confidence and presence to hold the room in high-stakes conversations
• Strong ability to manage multiple projects and stakeholders concurrently, without losing attention to detail or quality of output
• Comfortable with ambiguity and able to adapt quickly to shifting priorities and evolving market conditions

Benefits

• Competitive salary
• Matching 401k
• Medical, Dental, and Vision Benefits
• Dependent & Health FSA, Short/Long Term Disability, Basic & Voluntary Life Insurance
• Unlimited PTO policy
• Company allowance for home office supplies
• 12 weeks paid parental leave
• Opportunity to make a difference through helping life-saving products get to market

Company Overview

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