[Remote] Integration Consultant-Nashville 🇺🇸

Note: The job is a remote job and is open to candidates in USA. DentalMonitoring is a MedTech scale-up in a fast-growing medical field. They are looking for an Integration Consultant to onboard new customers, train dental teams, and nurture existing customer relationships to maximize the benefits of their AI-powered remote monitoring solution.

Responsibilities

• Onboard new customers and create custom workflows tailored to the needs of each office
• Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
• Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
• Build strong relationships with customers so they continue to use, endorse, and advocate for the DentalMonitoring brand and products
• Act as a technical bridge between customers and the DentalMonitoring platform
• Support and attend local trade shows
• Collaborate and communicate with regional sales managers, customer success, inside sales, and sales representatives to ensure the best onboarding experience
• Influence doctors and staff to adopt new protocols while addressing any hesitations about adopting disruptive technology
• Travel up to 35% overnight travel to train and support in-person office implementations ( Tennessee, Kentucky, and portions of West Virginia)
• Serve as the regional lead for escalated implementation challenges with offices
• Share best practices with fellow colleagues
• Provide market surveillance insights to management and marketing teams

Skills

• 8–10 years of orthodontic experience
• 5+ years of dental and orthodontic experience or equivalent degree
• 3+ years of consultative experience
• 2+ years amount of successful track record at Dental Monitoring (or equivalent experience)
• A clear understanding of the conceptual/consultative selling approach
• Consultative, training, and implementation experience
• The ability to build and maintain positive mutual partnerships with internal and external customers
• Enthusiastic, independent worker, critical thinker, excellent communication and time management skills
• Native Speaker of the local language and good level of English
• Strong organizational skills
• Expert user of SalesForce
• Experience in a scale-up environment where you can demonstrate versatility and take initiative
• Knowledge of Gmail (including Google Suite/Google Docs), CRM/Salesforce, Excel, and Apple Mac products

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term & Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Basic and Supplemental Life Insurance
• Accident, Indemnity, and Critical Illness Coverage
• 401(k) Retirement Plan
• Paid Time Off (PTO) and Company Holidays
• Car Allowance

Company Overview