[Remote] Capture Strategy Operations Manager

Note: The job is a remote job and is open to candidates in USA. GE Aerospace is a leading company in the aerospace sector, seeking a Senior Capture Strategy Operations Manager. This role involves supporting the Sales and Business Development organization through metrics-driven leadership, managing the consolidated order pipeline, and leading a team to enhance proposal quality and operational efficiency.

Responsibilities

• Dotted line into S&BD VP supporting Sales Operations:
• Order pipeline consolidation and Operational management
• S&BD Active Budget management (T&L, Purchased services, sponsorships, tradeshows)
• Growth Review management
• Weekly sales and CIMS QMI
• Strategic Pursuit priority list management across D&S
• Level 2 KPIs: CSAT, Proposal OTD, Cash, Order forecasting
• Own the planning and execution of extended leadership offsites, including agenda-setting, logistics, content orchestration, and follow-through actions that drive alignment and execution
• People leader and process owner for Capture & Proposal Operations, accountable for enterprise KPIs/metrics that drive predictable performance across Sales, Strategic Capture, Business Development, and the international Proposal Process (Deal Factory) organization
• Lead and develop a high-performing team focused on proposal process excellence, competitive/color team analysis, customer outcomes, and Price-to-Win operating rigor—ensuring clear priorities, capability growth, and strong cross-functional relationships
• Collaborate with Proposal Leaders to manage a metrics-oriented view of proposal activity (volume, status, cycle time, OTD, quality, rework, capacity), ensuring a transparent performance system that drives prioritization, escalation, problem solving and continuous improvement
• Establish and maintain an integrated operating system for capture/proposal execution, including monthly Bowler reviews, KPI health, escalation paths, and executive-ready communications to support proposal development, Level 2-4 WOR and MOR
• Own digital tool maintenance and long-term evolution for capture/proposal execution; partner with the digital team to define requirements, prioritize enhancements, manage releases, deliver training, and drive adoption to improve speed, quality, and user experience
• Drive the 3-year roadmap for the capture and proposal process, translating strategy into an actionable execution plan with quarterly events (planning, releases, kaizens, PSR/problem-solving workshops) that pace delivery of annual goals and measurable outcomes
• Maintain, update, and coach use of capture and proposal standard work, including publishing, revision control, alignment, and training to ensure changes are implemented consistently across the global Deal Factory and stakeholder organizations
• Plan and execute cross-functional problem solving / kaizen events to optimize the proposal/capture system; coordinate with the Flight Deck Leader and Proposal Staff Leaders to host problem-solving workshops, PSR, and Kaizen events, ensuring countermeasures are implemented, measured, and sustained
• Drive proposal process optimization through external benchmarking (competitors and customers) to identify “best of breed” opportunities and translate them into scalable process, tool, and capability improvements
• Evaluate external proposal, competitive intelligence, and Price-to-Win practices (competitor, customer, consultant) and incorporate relevant best practices into Defense & Systems processes, training, and operating cadence
• Analyze and action customer and employee feedback (e.g., CSAT, win/loss inputs, internal user feedback) to prioritize improvements that strengthen customer outcomes—proposal quality, responsiveness, and predictability
• Lead change management across multiple functions and regions by gathering input, aligning stakeholders, influencing decisions, and ensuring adoption of new concepts, processes, and tools across Defense and Systems
• Contribute to Strategy shaping for priority pursuits, ensuring the right operating cadence, data, competitive insights, Color team reviews, and executive engagement are in place to improve win rate, on-time delivery, and deal quality

Skills

• Bachelor's degree from an accredited university or college
• Minimum of 10 years of experience in sales, business development or equivalent commercial leadership experience
• Minimum of 4 years of direct People Leadership experience
• Minimum of 1 year of problem-solving experience using LEAN methodologies
• GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job opening
• Master's degree preferred
• Prior aerospace experience strongly preferred
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Demonstrated ability to analyze and resolve problems
• Sales and strategy development experience
• This role will engage with VP level executives on an ongoing basis, need have strong critical thinking skills and decision-making skills
• Competitive Intelligence Experience
• Government contracting Process experience
• Demonstrated ability to lead programs / projects
• Established project management skills

Benefits

• Annual discretionary bonus based on a percentage of your base salary/ commission based on the plan
• Medical, dental, vision, and prescription drug coverage
• Access to a Health Coach from GE Aerospace
• Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services
• GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions
• Access to Fidelity resources and planning consultants
• Tuition assistance
• Adoption assistance
• Paid parental leave
• Disability insurance
• Life insurance
• Paid time-off for vacation or illness

Company Overview