[Remote] AI Operations Specialist Global/Remote

Note: The job is a remote job and is open to candidates in USA. CoinMarketCap is building AI products to help users discover, understand, and act on crypto information more effectively. They are hiring an AI Operations Specialist to join their AI team, focusing on operational tasks that support the team, such as running evaluations, building tools, and managing outreach. The role requires hands-on work and collaboration with various stakeholders to drive outcomes for the AI team.

Responsibilities

• Run evaluations on AI features: scoring outputs with AI assistance, flagging regressions, building golden sets, and turning results into clear writeups the team can act on
• Build lightweight tools and automations using AI coding tools: scripts, internal helpers, and one-off prototypes the team needs quickly
• Execute on prompt and workflow iteration: implementing changes, testing variations, and shipping the next round
• Run external outreach and relationship management end to end: reaching out to KOLs, running the calls, and following through
• Work with internal stakeholders to drive AI team outcomes: partnering with teams like marketing and other product teams
• Step in on whatever else is the AI team's highest-leverage need that week, even if it falls outside the list above

Skills

• Bias for action: you spot what needs doing, prioritize what matters, and act without waiting to be told
• Willingness to do the unglamorous work: no task is beneath you if it moves the team forward, and you take pride in getting it done well
• High-agency execution: you can go from 'vague problem' to 'working solution' with minimal supervision, and you're comfortable with grunt work and ambiguity
• Deep working knowledge of AI tools: you use LLM-based tools to write, automate, prototype, and operate at a level that meaningfully expands what one person can do in a week
• Startup or fast-moving operating experience: 1 to 3 years of generalist or operations work where you've owned outcomes end to end, not just executed tickets
• Excellent communication skills (verbal and written): convey complex messages clearly and simply
• Familiarity with software development and product management
• 0 to 1 experience in fast-moving environments
• Hands-on experience with prompt engineering, evaluations, or other AI-adjacent operational work
• Experience and interest in cryptocurrency

Company Overview