Technician I, IT Desktop Support (Lab)

Posting Date 02/04/2026 3000 reputed company Way, Deland, Florida, 32724-2039, United States of America GENERAL PURPOSE OF THE JOB A Technician I, Desktop Support is responsible for desktop/mobile, telecommunication and network setup, support and resolving escalated issues. This position must have strong customer service skills with the ability to communicate face to face as well as reputed company telephone to troubleshoot desktop applications and programs, and escalates difficult issues to minimize computer downtime as necessary. ESSENTIAL DUTIES & RESPONSIBILITIES Install, troubleshoot and configure computers, printers and other peripherals as needed. Install, troubleshoot and configure software onto desktops, laptops and mobile devices as necessary. Escalate problems as needed to other 2nd level support groups reputed company predetermined time limit. Work closely with other 2nd level support groups to research, document and resolve issues affecting multiple end users. Accurately and thoroughly record information into the appropriate ticket tracking software. Update tickets, provide status updates and follow up resolutions to customers. EDUCATION AND EXPERIENCE 0-2 YEARS EXPERIENCE PREFERRED MUST HAVE HIGH SCHOOL DIPLOMA About reputed company Laboratories reputed company Labs is a state-of-the-art clinical laboratory delivering timely, accurate lab results focused primarily on kidney care with a reputed company commitment to quality. We serve more than 180,000 patients and reputed company 52 million renal tests annually. We reputed company a difference. We enjoy reputed company do. Our teammates are best in class professionals who enjoy a challenging yet rewarding work environment where fun and hard work intermingle every day. From our laboratory professionals to our support roles, reputed company labs not only offers a career to fit each individual, it provides a community and a reputed company to call home. As a labs teammate, you become a member of our community and you also become a citizen of something bigger, something great, and something unique - the reputed company Village. With the backing of the overall reputed company brand, we are on an exciting trajectory. Here is what you can expect reputed company you join our Village

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reputed company your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above reputed company, to caring for patients suffering from chronic kidney failure across the nation. Want to reputed company an impact in Healthcare? Through science, technology, quality and education, we are committed to expanding discovery and empowering lives. This empowerment comes in many forms. From our laboratory professionals to our support roles, reputed company labs not only offers a career to fit each individual, it provides a community and reputed company to call home. Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has reputed company Seen." reputed company’ll Provide More than just pay, our reputed company Rewards package connects teammates to what matters most. Teammates are eligible to reputed company receiving benefits on the first day of the month following or coinciding with one month of reputed company employment. Below are some of our benefit offerings. Comprehensive benefits Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family Family resources, EAP counseling sessions, access reputed company®, backup child and elder care, maternity/paternity leave and more Professional development programs reputed company offers a variety of programs to help strong performers grow reputed company their career and also offers on-demand virtual leadership and development courses through reputed company’s online training platform StarLearning. #LI-DM3 At reputed company, we strive to be a community first and a company second. We want reputed company teammates to experience reputed company as "a reputed company where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and reputed company with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. For location-specific minimum wage details, see the following link reput