[Remote] Workday Recruiting Configuration Analyst

Note: The job is a remote job and is open to candidates in USA. ICONMA is seeking a Workday Talent Acquisition Contractor to support their recently implemented Workday Recruiting platform. This role focuses on post-go-live hyper care and stabilization activities, ensuring a seamless transition for end users and driving adoption through functional and technical support.

Responsibilities

• The Workday Talent Acquisition Contractor will support client recently implemented Workday Recruiting platform, with a primary focus on post-go-live hyper care and stabilization activities
• This role is critical to ensure a seamless transition for end users and driving adoption by providing functional and technical support across the recruiting lifecycle
• In this hands-on and collaborative role, you will partner closely with People Systems, Talent Acquisition, HR, and IT teams to deliver front-line support (FLS) to recruiters, hiring managers, employees, and external candidates
• You will act as a subject matter expert for Workday Recruiting workflows, helping users navigate processes, troubleshoot issues, and ensure a high-quality user experience
• The contractor will also play a key role in identifying, diagnosing, and resolving system and process issues, including logging defects, performing root cause analysis, and supporting ongoing system enhancements
• In addition, you will contribute to system configuration and continuous improvement efforts, including updates to business processes, condition rules, calculated fields, and security/access
• This role requires active participation in hyper care support, including managing support tickets and collaborating in bi-weekly sprint cycles to address backlog items and implement deferred business enhancements
• Provide front-line support (FLS) to recruiters, hiring managers, employees, and candidates on Workday Recruiting processes and system usage
• Guide users through recruiting workflows and steps, ensuring processes are executed accurately and efficiently
• Troubleshoot system and process issues, perform root cause analysis, and resolve or escalate as needed
• Log, track, manage defects and support tickets during hyper care, ensuring timely resolution
• Support Workday configuration activities, including:
• Updating and revising business processes
• Creating and maintaining condition rules
• Developing calculated fields
• Investigating and resolving security and access issues
• Collaborate with People Systems, HR, and IT teams to test and validate system changes and enhancements
• Participate in bi-weekly sprint cycles to address backlog items and deliver continuous improvements
• Support ongoing rollout and adoption of recruiting processes, providing feedback on user experience and system performance
• Ensure data integrity and quality across recruiting processes

Skills

• 4+ years of hands-on experience with Workday Recruiting Configuration
• Workday Recruiting certification
• Experience supporting HR or Talent Acquisition system implementations or post go-live support
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent communication skills with the ability to support diverse user groups
• Bachelor's degree or equivalent experience
• Experience in hyper care or stabilization support environments
• Familiarity with Workday configuration (business processes, condition rules, calculated fields, security)
• Experience working in agile or sprint-based delivery models
• Ability to work independently and collaboratively in a fast-paced environment

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

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