[Remote] Vice President, Business Development - Healthcare | LL

Note: The job is a remote job and is open to candidates in USA. TP is a global hub of innovation and empowerment, leading in intelligent, digital-first solutions. The Vice President of Business Development will focus on expanding the company's presence in the Healthcare sector by nurturing client relationships and acquiring new partnerships.

Responsibilities

• The primary goal is to continue nurturing and growing relationships with healthcare clients. Understanding their needs, challenges, and goals to provide tailored solutions
• Actively seeking and acquiring new clients for healthcare services, including hospitals, clinics, healthcare providers, and other relevant organizations
• Prior knowledge of similar services will allow for much more effective positioning in the marketplace of Teleperformance features, benefits, and competitive advantages
• Developing and implementing effective sales strategies to achieve market revenues and maximize market penetration
• Savvy's presentation skills are used to demonstrate healthcare services to clients, addressing their specific requirements and showing the value proposition
• Actively participating in industry events, conferences, and networking opportunities to build relationships, stay informed about industry developments, and generate leads
• Leading negotiations for contracts and agreements with healthcare clients, ensuring terms are favorable for both parties
• Working closely with internal teams, including marketing, product development, and customer support, to ensure alignment and effective communication
• Conducting market research to understand healthcare industry trends and the competitive landscape and identifying potential clients
• Providing regular reports on sales performance, market trends, and client feedback to inform strategic decision-making using the TP CRM system – Sales Force
• Ensuring that all sales activities adhere to healthcare regulations, compliance standards, and company policies
• Monitor client satisfaction, address concerns promptly, and maintain a high level of customer service to foster long-term relationships
• Developing accurate sales forecasts and projections based on market trends, client feedback, and other relevant factors
• Keeping abreast of changes in the healthcare industry, including new technologies, regulations, and market dynamics, to adapt sales strategies accordingly
• Meeting or exceeding sales quotas and revenue targets set by the organization
• Develop a business development strategy to engage identified target list - based on assigned accounts and utilizing your digital rolodex
• Qualify 12 opportunities per year with the formula to close 3-4 deals per year
• Build confidence and trust with accounts through close partnerships and by repeatedly delivering 'as promised.'
• Optimize internal relationships with sales support and Client Services

Skills

• Passion to sell into and relationships in the Healthcare Industry!
• 8+ years of successful enterprise sales experience within the Healthcare industry, specifically targeting Payer/Provider
• 8+ years of experience in a customer acquisition client-facing role with experience in account growth and creating strategies that exceed our client's business goals
• Experience in the BPO environment selling services such as: Member Enrollment; Member Support; Medical Coding; Medical Record Management; Charge Capture; Medical Billing and Payment Processing
• Strategic critical thinker who also has excellent attention to detail
• Experience in pricing, contract negotiations, and proactive, thoughtful proposals
• Having business development, sales, and origination experience across multiple geographies, ideally in the Healthcare industry
• A robust network of contacts and a strong understanding of Healthcare customers
• Strong negotiation and business management skills
• Analytical thinking, proactive attitude, strong written and oral communication skills
• Must have extensive experience selling into and presenting to the highest-level decision-makers (C-level Executives)
• Excellent interpersonal skills and teamwork mindset
• Must be highly detailed oriented with the ability to be productive and accountable and work under tight deadlines when needed
• Bachelor's degree or above, preferred
• Good understanding of CX-related digital technologies, Digital Transformation a plus

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