[Remote] Surgical Account Manager, New York City

Note: The job is a remote job and is open to candidates in USA. Medtronic is a global leader in healthcare technology with a mission to alleviate pain, restore health, and extend life. The Surgical Account Manager will be responsible for driving surgeon demand across the full Surgical COT portfolio, developing strategic sales plans, and cultivating key customer relationships to drive market growth.

Responsibilities

• Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios
• Lead the creation and execution of account-level contractual strategies
• Optimize contracts and drive category expansion across One Surgical
• Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities
• Develop and maintain strong relationships with key economic and clinical stakeholders
• Support portfolio growth strategies by engaging with Key Opinion Leaders (KOLs)
• Drive adoption and utilization of all Surgical Center of Technology (COT) products, including:
• Stapling
• Energy
• Wound Closure
• Electrosurgery
• Situate
• Access & Instrumentation (A&I)
• Cultivate and strengthen relationships with field distribution partners
• Maximize partnership programs and leverage account intelligence to increase market share

Skills

• High School Diploma (or equivalent) AND at least 6+ years experience
• OR Associate's Degree AND at least 4+ years experience
• OR Bachelor's Degree AND at least 2+ years experience
• Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
• A valid driver's license is essential for this role
• Proven track record in sales within the medical device or healthcare industry, preferably in the surgical or related fields
• Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders
• Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles
• Ability to analyze business trends and use insights to develop actionable strategies
• Excellent organizational and time-management skills
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively within a team environment
• Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite

Benefits

• Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Temporary employees are eligible for paid sick time, as required under applicable state law
• Employee Stock Purchase Plan

Company Overview