[Remote] Sr. Technical Account Manager
Note: The job is a remote job and is open to candidates in USA. Viant Technology is an AI-powered advertising platform focused on Connected TV (CTV). The Sr. Technical Account Manager will oversee the technical execution and support for onboarding and scaling CTV publisher partners, ensuring high-quality delivery and performance optimization.
Responsibilities
- Lead the technical implementation for CTV publisher partners, managing the full lifecycle of Direct Inventory, IRIS_ID, and Identity Data Match integrations
- Provide hands-on support for incident response and issue resolution, ensuring data and inventory flows remain stable and accurate
- Use Google BigQuery SQL to investigate data discrepancies, validate integration integrity, and surface actionable insights that drive partner optimization
- Create and maintain high-quality technical documentation, including integration guides and FAQs, to streamline the onboarding experience
- Identify and implement internal tools or AI-driven automations to improve troubleshooting speed and overall account productivity
- Partner closely with the Publisher Partnerships team to ensure technical delivery aligns with commercial goals and client timelines
- Support business reviews and partner meetings to represent the technical health of the account and identify optimization opportunities
- Translate partner technical challenges and feature requests into clear requirements for the Product and Engineering roadmaps
Skills
- 5+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
- 7+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), supply-side platforms (SSPs), and/or data management platforms(DMPs)
- Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
- Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
- Proficiency in SQL (Google BigQuery preferred), Google Looker Studio, and cloud-based analytics tools
- Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority
Benefits
- Fully paid health insurance
- Paid parental leave
- Unlimited PTO
Company Overview
Company H1B Sponsorship