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[Remote] Sr. Manager, Special Projects & Business Operations

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Blueland is reimagining everyday cleaning essentials with safe products that eliminate the need for single-use plastic. The Senior Manager of Special Projects & Business Operations will serve as a strategic and operational partner to the CEO and leadership team, leading high-priority initiatives and improving organizational effectiveness.

Responsibilities

  • Lead special projects end-to-end with full ownership and autonomy, and support the Chief of Staff on broader initiatives as needed
  • Drive organizational efficiency, health, and team performance initiatives — identifying gaps and designing systems to address them
  • Own cross-functional strategy and insights projects from scoping through synthesis and executive recommendation
  • Support board preparation, OKR reviews, and recurring leadership cadences, ensuring the CEO and leadership team are consistently prepared and aligned
  • Identify operational gaps across the business and develop structured solutions to address them
  • Lead and support cross-functional initiatives, providing structure, momentum, and clear ownership at each stage
  • Serve as a connective resource across teams, ensuring critical priorities and dependencies are tracked and followed through
  • Identify opportunities to integrate AI and emerging tools into existing workflows—and lead implementation directly, not just the recommendation
  • Manage CEO administrative operations including inbox and calendar management, ensuring her time and attention are protected and well-allocated
  • Establish and continuously improve processes within the Office of the CEO to support both the CEO and the broader leadership team
  • Maintain sufficient organizational context to anticipate needs and proactively reduce the CEO's operational load

Skills

  • 2-4 years of experience in management consulting or a similarly rigorous, structured environment
  • Strong analytical and communication skills, with the ability to structure complex problems quickly and communicate findings clearly to Senior Leadership
  • Internalizes brand standards quickly and applies them with consistency and judgment across communications, projects, and deliverables
  • Executive presence and the ability to operate effectively at the highest levels of an organization
  • Thinks beyond the immediate task, always looking to build systems and processes that make the next iteration faster and better
  • Comfort with ambiguity and the ability to operate effectively in a fast-moving environment
  • Highly adaptable, with the ability to range across work of all types, from calendar management to leading a strategy engagement
  • Active, practical use of AI tools in day-to-day work, with the ability to help others adopt them in concrete, meaningful ways
  • Deeply committed to the quality of their work, regardless of scope or audience
  • Experience in a high-growth startup
  • Genuine passion for sustainability and plastic waste reduction

Benefits

  • Health benefits
  • Stock options
  • Generous paid time off
  • Paid holidays
  • Paid civic engagement days
  • Paid parental leave
  • 401k (employee contribution)
  • Professional development stipends
  • Remote work reimbursements
  • Various discounts to like-minded companies

Company Overview

  • Blueland is a eco-friendly refillable cleaning supply retailer. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.blueland.com/.
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