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[Remote] Software Engineering Manager - Sustaining Engineering

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Canonical is a leading provider of open source software and operating systems, known for its Ubuntu platform. The Engineering Manager for Sustaining Engineering will lead a distributed team, focusing on improving open source software by addressing customer-reported defects and ensuring team growth and collaboration.

Responsibilities

  • Manage and lead a distributed team of engineers
  • Hire, coach, mentor, provide feedback and career development guidance to your team
  • Manage & measure key performance indicators (KPIs), and training
  • Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
  • Demonstrate the very best of Canonical in customer interactions
  • Set and manage expectations with other engineering teams, senior management, and external stakeholders
  • Advocate and advance modern software development practices
  • Grow a healthy, collaborative engineering culture in line with the company value
  • Collaborate with other teams in the organisation
  • Work from home with global travel up to 10% for internal and external events

Skills

  • Professional software delivery experience using C, C++, Go, Python, or similar
  • You are knowledgeable and passionate about software development
  • Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
  • Experience with version control systems such as git
  • Experience with debugging tools such as gdb, crash or other
  • Demonstrated strong commitment to testing methodologies and maintainable code quality
  • Excellent communication skills in the English language, both verbal and written
  • Experience with Linux, with a preference towards Ubuntu
  • Experience with Open Source and Open Source Business Models
  • People management experience in a support organisation is a strong plus

Benefits

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events

Company Overview

  • We deliver open source to the world faster, more securely and more cost effectively than any other company. It was founded in 2004, and is headquartered in London, England, GB, with a workforce of 1001-5000 employees. Its website is http://www.canonical.com/.
  • Company H1B Sponsorship

  • Canonical has a track record of offering H1B sponsorships, with 1 in 2026, 4 in 2025, 1 in 2024, 1 in 2023, 3 in 2022, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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