[Remote] Software Engineer, Information Experience

Note: The job is a remote job and is open to candidates in USA. Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. The Information Experience team is seeking a skilled Software Engineer to design and build next-generation content and knowledge workflow platforms, focusing on user experience and AI integration.

Responsibilities

• Design, develop, and maintain web-based framework applications and internal tools using JavaScript (React/Node.js), PHP, and/or Python to enhance content workflows and operational efficiency
• Critically evaluate and integrate AI methodologies into work processes to improve problem solving and decision making. Build tools and workflows that can operate at scale within a global team
• Collaborate with stakeholders to support and evolve content authoring and publishing ecosystems
• Support the creation of user-friendly and highly functional content websites and content systems that assist internal teams and external users
• Collaborate and work closely with technical writers, UX designers, and product teams to deliver solutions that improve content delivery and user experience

Skills

• Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD with a focus on building and maintaining content management systems, portals, or similar platforms
• Proficiency in programming languages such as JavaScript, Python, PHP, or similar, and experience with frameworks like React, Angular, or Vue.js
• Ability to identify, diagnose, and resolve technical issues efficiently
• Familiarity with cloud platforms such as AWS, Azure, or GCP, and experience deploying and managing applications for scale in a cloud environment
• Excellent communication skills and experience working in cross-functional global teams
• Hands-on experience prototyping and building toolsets with LLMs, integrating agentic workflows, and scaling automations to support content deliverables
• Familiarity with content management systems (CMS) and understanding of best practices in content architecture, workflow configuration, and integrations with web applications
• Experience in building and integrating RESTful APIs, MCP, or similar to connect content systems with other applications

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies
• Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan
• For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
• For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target
• Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid
• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements

Company Overview

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