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[Remote] Software Engineer, Design Systems

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Assembled is a company that focuses on balancing human agents and AI for customer support. They are seeking a Software Engineer to lead the technical vision for a new design system and AI-native workflows, influencing product teams and ensuring high-quality user experiences.

Responsibilities

  • Own the technical direction of our design system, from token architecture and components to tooling, testing, and adoption
  • Shape how AI coding agents build UI, through component APIs, documentation, guardrails, and developer workflows
  • Modernize our frontend foundations, including component architecture, tooling, and development patterns
  • Raise the bar for frontend quality, including performance, accessibility, responsiveness, and interaction detail
  • Build the infrastructure that keeps the system reliable at scale, including testing, visual regression, CI/CD, and versioned releases
  • Establish frontend best practices across teams, helping engineers build more consistent, maintainable, and high-quality user experiences
  • Influence product decisions early, surfacing technical constraints, tradeoffs, and opportunities throughout the design process

Skills

  • Has 3+ years of experience building frontend products, with meaningful ownership over architecture and technical direction
  • Has owned or significantly evolved a design system used across multiple teams or products
  • Has deep frontend expertise, including TypeScript, component architecture, and modern frontend tooling
  • Has raised the quality bar of a product, improving performance, accessibility, usability, and interaction design
  • Has strong product and design instincts, with a sharp eye for craft and user experience
  • Communicates clearly and collaborates effectively, especially across engineering and design
  • Is excited about AI-assisted development workflows, and how design systems can help guide and accelerate AI-generated code
  • Experience with our full stack: React, Storybook, and data visualization libraries such as visx, D3, or Chart.js
  • Experience building B2B SaaS or highly interactive, data-rich applications

Benefits

  • Generous medical, dental, and vision benefits
  • Flexible time off
  • Monthly credits for professional development, general wellness, Assembled customers, and commuting
  • Paid parental leave
  • Catered lunches every day (M–F) and fully stocked SF office
  • 401(k) plan enrollment
  • Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered

Company Overview

  • Assembled is a workforce management platform that helps modern organizations scale customer support teams. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.assembled.com.
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