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[Remote] Senior Director, Marketing Operations & Technology

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Kinaxis is a global leader in modern supply chain orchestration, and they are seeking a Senior Director of Marketing Operations & Technology to lead the operational backbone of the marketing function. This role involves establishing processes, performance management, and technology-enabled operating models to effectively scale marketing and align activities with revenue outcomes.

Responsibilities

  • Build and run the planning and operating cadence for the marketing function, including annual planning, quarterly priorities, KPI reviews, and leadership working rhythms
  • Partner with the marketing leadership team to translate strategy into measurable plans, priorities, and execution roadmaps
  • Partner with Finance and Marketing leaders to support the marketing budget planning, investment trade-offs, and performance visibility
  • Build, scale, and lead a high-performing Marketing Operations function supporting planning, performance management, program governance, and execution
  • Establish a clear performance framework, including KPIs, reporting structure and accountability across the marketing
  • Drive program governance and execution discipline to improve speed, coordination, and accountability across campaigns and initiatives
  • Partner with Rev Ops / Sales Ops and Marketing leaders to define KPI governance, funnel metrics, and performance visibility
  • Drive the use of performance insights to inform decisions on spend allocation, program mix, and strategic priorities
  • Translate data into actionable recommendations for the CMO and leadership team
  • Own the marketing technology roadmap in partnership with IT, Business Systems, and Rev Ops / Sales Ops
  • Improve adoption, governance, and business value of platforms across the marketing ecosystem

Skills

  • Bachelor's degree in Marketing, Business, Operations, Communications, or a related field
  • 12+ years of leadership experience in Marketing operations, Revenue operations, Marketing strategy, Business operations, or a related commercial operations environment
  • Deep expertise in B2B SaaS / enterprise marketing environments with a strong understanding of pipeline, funnel management, campaign operations, martech, and performance measurement
  • Proven ability to build and run operating models at scale, including planning cadences, KPI frameworks, and execution discipline across complex, cross-functional organizations
  • Demonstrated experience acting as a senior operational partner to a CMO or business leader, translating strategy into priorities, governance, and measurable execution
  • Strong consulting-style problem solving and structured thinking, with the ability to simplify complexity, drive prioritization, and bring rigor to fast-changing environments
  • Strong business and financial acumen with the ability to connect marketing activity to pipeline, ROI, and strategic investment decisions
  • Track record of building and leading high-performing, cross-functional teams, including establishing new capabilities or scaling functions
  • Credible executive presence, with the ability to influence and align senior stakeholders across CMO, Finance, IT, RevOps, Product, and Sales
  • Strong understanding of marketing and sales technology ecosystems, with the ability to partner on systems and data strategy

Benefits

  • Flexible vacation and Kinaxis Days (company-wide days off)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs, training, and career development
  • Recognition programs and referral rewards
  • Hackathons

Company Overview

  • Kinaxis is a leading provider of cloud-based subscription software. It was founded in 1995, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.kinaxis.com/.
  • Company H1B Sponsorship

  • Kinaxis has a track record of offering H1B sponsorships, with 1 in 2026, 13 in 2025, 5 in 2024, 9 in 2023, 9 in 2022, 4 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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