[Remote] Social Media Manager

Note: The job is a remote job and is open to candidates in USA. ElevenLabs is an AI research and product company transforming how we interact with technology. They are seeking a Social Media Manager to elevate their social presence across various platforms, managing content strategy, community engagement, and performance analytics.

Responsibilities

• Own the social content calendar across X, Instagram, TikTok, YouTube, and LinkedIn for both ElevenCreative and ElevenLabs, plus our community on Discord, from planning through publishing
• Coordinate with AI creative producers and product teams to capture product moments such as screen recordings, motion demos, and feature walkthroughs, and adapt them into social-ready assets
• Record and edit content yourself using tools like Screen Studio, assembling clips, adding text and motion overlays, and formatting natively for each platform
• Own and grow our Discord community, sparking conversation, surfacing feedback, and keeping it active
• Plan and execute social content around product launches, feature releases, and company moments
• Work with the creator partnerships and community teams to source creator work, align on campaigns, and amplify content across channels
• Monitor platform analytics, tracking engagement, reach, follower growth, and conversion, and use the data to refine strategy
• Stay ahead of platform trends, algorithm changes, and cultural moments to find opportunities for the brand
• Up-level the brand voice and raise the quality bar across every channel, keeping a consistent identity
• Manage community engagement across platforms, responding to comments, surfacing feedback, and joining the right conversations
• Develop and iterate on content formats that drive engagement and show product capabilities to creators and marketers

Skills

• Demonstrated experience managing social media accounts for a technology or creative tools company, with a portfolio of work you can share
• Ability to do lightweight video editing, assembling clips, adding text and motion overlays, and formatting content for different platforms
• Comfortable recording and editing your own content with tools like Screen Studio, turning product moments into native posts without waiting on a producer
• Proven ability to write sharp, platform-native copy across X, Instagram, TikTok, and LinkedIn
• Fluency in social analytics, you know how to pull insights from native platform dashboards and translate them into content decisions
• Experience coordinating content across cross-functional teams (video, community, partnerships, product marketing)
• A genuine understanding of the AI and creative tools landscape, you follow the space, use the tools, and have informed opinions about where things are headed
• Experience managing social for a product used by creators and marketers (e.g., Adobe, Canva, Figma, Runway, or similar)
• Experience running or growing a community channel such as Discord
• Experience with social scheduling and management tools (Sprout Social, Later, Buffer, or similar)
• Experience building a social presence from early stage or leading a rebrand on social
• Multilingual capabilities

Benefits

• ElevenLabs proactively supports professional development through an annual discretionary stipend.
• We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

Company Overview