[Remote] Senior Technical Program Manager
Note: The job is a remote job and is open to candidates in USA. Securitas Security Services USA, Inc. is seeking a Senior Technical Program Manager responsible for driving the planning and execution of technology-enabled deployment programs. This role involves managing large-scale initiatives and ensuring that new technologies are delivered effectively across a global datacenter security environment.
Responsibilities
- Manage complex technology deployment programs across multiple regions, stakeholders, and workstreams
- Help define and execute the delivery model for implementation, including planning, pilot execution, readiness tracking, dependency management, risk identification, scaled rollout, adoption support, and transition to steady state operations
- Build and maintain deployment playbooks, project plans, governance routines, escalation paths, and status reporting that create consistency across a global footprint
- Partner with technical teams, operations leaders, analytics partners, procurement, vendors, and client stakeholders to drive work against agreed outcomes
- Shepherd multi-stakeholder projects by building alignment, facilitating solutioning, securing commitment to schedules, and ensuring project contributors understand decisions, dependencies, and next steps
- Ensure deployments have clear success criteria, business readiness checkpoints, support mechanisms, communication plans, and post-launch stabilization steps
- Surface risks early, support resolution with urgency, and provide clear visibility into progress, tradeoffs, decisions, and open dependencies
Skills
- Bachelor's degree in engineering, information systems, business, or a related field
- 7+ years of experience leading technical, operational, or enterprise deployment programs
- Experience supporting large-scale implementations that involve cross-functional coordination, third-party vendors, technical integration, process redesign, and multi-region rollout complexity
- Ability to structure deployment programs, manage risks and dependencies, drive adoption, and communicate effectively with both technical and non-technical audiences through clear written updates, executive-ready materials, and practical stakeholder communications
- Demonstrated success influencing stakeholders, guiding cross-functional teams, improving delivery mechanisms, and bringing structure to ambiguous or complex technical programs
- Reliable means of communication
- Reliable means of transportation (public or private) to get to/from work
- Legal right to work in the country where the position is located
- Ability to speak, read and write in English proficiently
- Flexibility to work nights and weekends (when needed) to support global staffing issues, high-priority events, and off-hours incidents
- Passion for travel (and a valid passport) is essential
- Experience with implementation governance, change management, systems integration, field deployment, and senior stakeholder review processes is strongly preferred
- IT industry experience and global program experience are highly desired
- Experience in security technology, Copilot agentic 365 integration, MS Fabric, datacenter environments, automation, or enterprise platform deployment is strongly preferred
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Parental leave
- Paid time off
Company Overview