[Remote] Senior Product Manager - Health Insurance Policy SME

Note: The job is a remote job and is open to candidates in USA. Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. They are seeking a Senior Product Manager/Health Insurance Policy SME to lead the translation of federal policy into software product requirements and collaborate with teams to prioritize and implement these changes.

Responsibilities

• Work with dynamic and multi-functional teams to help develop and/or enhance products on a day-to-day basis
• Follow an Agile methodology while performing in a highly collaborative environment to deliver incremental working software with end-to-end user experience in mind
• Be an expert in the client’s regulations, policies, and systems
• Work with the team, customer, users, and other stakeholders to capture product requirements as user stories with robust acceptance criteria that meet customer needs and address pain-points
• Conduct policy analysis toward developing and adapting business requirements
• Conduct product analysis sessions, work group calls, user research, and usability testing and engage customers to provide requirements and feedback
• Work with sprint team to implement and accept user stories as defined
• Work with the customer to develop agile documentation and oversee quality assurance activities (SOPS, QA processes, metrics, reporting)
• Develop Change Requests following change control policies and procedures established to monitor and control product vision

Skills

• Ability to successfully obtain a U.S. Federal Position of Trust clearance designation
• Must reside in and be able to perform work in the United States
• Must have lived in the United States for 3 of the last 5 years
• A bachelor's degree is required
• 8+ years of experience in software agile delivery working with working with sprint teams to implement solutions in line with product requirements and using agile collaboration tools (Jira, Confluence, etc.)
• 5+ years of total experience as a product owner, business analyst, product analyst, and experience supporting the capture of requirements and developing business process models
• 3+ years of experience with healthcare IT programs including working on Medicare Advantage and Prescription Drug programs
• Demonstrated abilities to analyze complex business processes and operations; represent user needs as user story requirements; and identify gaps and come up with improvements
• Demonstrated ability to exercise creative and critical thinking to identify and evaluate alternatives toward arriving at decisions with stakeholders
• Excellent oral and written communication skills and ability to document complex problems in a simple & intuitive manner that others can understand
• In-depth knowledge of the Medicare Advantage (Part C) and Prescription Drug (Part D) plan structures, benefit designs, and enrollment processes
• Ability to perform business process modeling and develop business process flows and concepts of operation for complex systems
• Experience working with public facing civic tech projects. Other government contract experience will be considered
• Experience with Scaled Agile Framework (SAFe)
• Agile certifications relevant to product owner and product analyst roles (e.g., PMI-ACP, CPM, CPO, CSM, PSM, SAFe POPM)

Benefits

• 100% remote employment opportunity within the United States
• Top-tier benefits package to invest in your physical, mental, and financial health and wellness
• Opportunities to learn new skills, seize new challenges, and advance your career

Company Overview