Coordinator, Learning Services (LMS Administrator)
About Cogstate At Cogstate, we’re advancing the science of brain health – making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life. Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners worldwide, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials.
About the Role
We’re seeking a Coordinator, Learning Services to support the Learning Services team by efficiently organizing and executing learning content initiatives. Key responsibilities include creating, adding, and revising content within the Learning Management System (LMS), scheduling project meetings and timelines, effectively communicating across portfolio teams, and ensuring the timely delivery of completed training materials. The coordinator also ensures that all team members adhere to the established project schedule.
Key Responsibilities
Organise, schedule and complete training deliverables and manage training content within the LMS. Develop and maintain e-learning courses, ensuring they are up-to-date and meet organisational standards. Provide technical support to users, troubleshoot issues, and ensure the LMS is functioning correctly. Upload, organise and manage learning content within the LMS. Collaborate with internal teams to identify areas for improvement and suggest modifications to optimise the system. Generate reports to monitor training progress and course completion rates. Schedule and organise project meetings. Manage project-related paperwork such as emails and other forms of communication. Identify and raise potential problems and technical issues to the Learning Services Team. Ensure that project deliverables meet the required quality standards and specifications. Act as a liaison between the project team and stakeholders, ensuring clear and effective communication.
Requirements
Bachelor’s degree and/or 2+ years of relevant experience. Minimum of 2 years of experience in LMS administration. Proficiency in administering an LMS, specifically Absorb or a similar learning management system. Experience in mid‑ to large‑size corporate LMS environments (Absorb, Cornerstone, Workday, Continu, Bridge, Docebo, or similar). Intermediate knowledge of Microsoft 365. Articulate 360 certification preferred; otherwise willingness to obtain certification. Previous experience in project management, service‑related fields, or administrative support preferred. Skills, Knowledge and Specialist Expertise Strong written and verbal communication skills. Excellent organisational skills and ability to manage multiple tasks and prioritise effectively. Technical proficiency in using learning management systems and other educational technologies. Flexibility to adapt to changing needs and dynamic environments. Analytical and problem‑solving abilities, able to troubleshoot technical issues and analyse system performance. Demonstrated eagerness to learn and actively seek feedback. Attention to detail, meticulousness and motivation to enhance the educational process. Thrives in fast‑paced environments and thrives under pressure. Excellent interpersonal skills, proven ability to learn quickly, plan effectively and take initiative. What’s In It For You Remote work practices: Cogstate is a virtual‑first company with employees able to work from anywhere within the United States, Australia or the United Kingdom. Generous paid time‑off: 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays. 401(k) matching: up to 3% of your yearly salary matched. Competitive salary: base salary plus additional earning opportunities. Health, dental & vision coverage. Short‑term & long‑term disability life insurance (100% employer‑sponsored). Pre‑tax benefits: healthcare and dependent‑care flexible spending accounts. Learning & development opportunities: robust learning program including mentorships and assistance with relevant certifications. Wage Range $55,000 USD – $65,000 USD
Our Culture
We bring our whole selves to work every day. We’re courageous, collaborative and passionate. We’re brave enough to care enough to have the right conversations and are famous for our can‑do attitude. We see challenges as opportunities and move with pace to achieve our goals. Application Support Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. If you need assistance in applying, please email Privacy Notice for Job Applicants Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles, UK GDPR, CCPA, VCDPA, CPA and similar laws in other jurisdictions. For more information on how we collect, use and protect your data, please see our privacy policy. #J-18808-Ljbffr