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[Remote] Senior Accountant - Global BPO Operations

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Compass Experience Labs is a leader in the BPO industry, focusing on the management of their global service delivery model. As a Senior Internal Accountant, you will oversee financial complexities, ensuring compliance with diverse regulations while managing profitability across global delivery locations.

Responsibilities

  • Manage the month-end billing between our offices
  • Ensure all intercompany service fees are recorded accurately
  • Coordinate/assist in the annual transfer pricing audit
  • Partner with HR and Operations to reconcile payroll across different geographies
  • Analyze "Cost per Seat" and "Utilization Rates" to provide insights into regional profitability
  • Oversee billing for varied contract types, including FTE-based (Full-Time Equivalent), transaction-based, and outcome-based pricing models
  • Coordinate manual recording of journal entries with local Accounting Firm
  • Manage/assist month-end closing process in coordination with local Accounting Firm
  • Coordinate with local accounting and tax partners to ensure compliance with all federal and local taxes
  • Manage year end external audit with External Audit firm
  • Coordinate with local accounting firm the annual filing with SEC of all required reports
  • Assist in the annual budgeting process
  • Manage Operations Finance, and Payroll teams

Skills

  • Bachelor's Degree in Accounting or Finance
  • 5+ years of experience, ideally within a BPO, Shared Services, or Global Consulting firm
  • Advanced proficiency in Global Accounting and Payroll systems
  • Strong understanding of US GAAP/IFRS and basic knowledge of international labor/tax laws
  • Expert-level Excel/Google Sheets (Power Query, Data Modeling) to handle high-volume transaction data
  • High comfort level managing 'functional' vs. 'reporting' currencies and calculating FX gains/losses
  • A desire to understand the 'why' behind the numbers—e.g., why a specific delivery center's margins are fluctuating
  • Ability to bridge the gap between 'Corporate HQ' and 'Local Operations' across different cultures

Company Overview

  • Compass Experience Labs is a consumer services firm that offers customer care & consulting & business process outsourcing services. It was founded in 2016, and is headquartered in Columbus, Ohio, USA, with a workforce of 501-1000 employees. Its website is https://www.compassexperiencelabs.com.
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