[Remote] Platform Engineer

Note: The job is a remote job and is open to candidates in USA. AssetWorks Inc is seeking a skilled and driven Platform Engineer to join their Hosting Operations team. The role involves owning the release pipeline infrastructure, managing CI/CD pipelines, and ensuring reliable deployments across hosted customer environments.

Responsibilities

• Own and maintain all CI/CD release pipeline YAML files across GitHub and Azure DevOps (ADO), ensuring pipelines are well-structured, version-controlled, and consistently documented
• Design, build, and enhance automated deployment pipelines for non-production and production hosted environments, supporting multiple customer environments
• Manage pipeline branching strategies, approval gates, environment-specific variable groups, and deployment conditions in alignment with Change Management (CAB) processes
• Continuously improve pipeline reliability, execution speed, and error handling to reduce deployment risk and increase release frequency
• Maintain pipeline-as-code standards, ensuring all pipeline definitions are peer-reviewed and stored in source control alongside application code
• Coordinate and execute deployments across all hosted environments development, test, staging, and production - with a focus on consistency, repeatability, and minimal customer impact
• Manage environment-specific configuration files and secrets, ensuring proper separation of configuration from code and secure handling of sensitive values
• Implement blue/green, rolling, or canary deployment strategies where applicable to reduce downtime and deployment risk
• Partner with DBA, IT, and application teams to align deployment windows with maintenance schedules and change management requirements
• Maintain deployment runbooks, rollback procedures, and post-deployment validation checklists for all hosted environments
• Manage Azure DevOps organizations, projects, pipelines, service connections, agent pools, and variable groups
• Define and enforce Git workflow standards (branching strategies, pull request policies, merge requirements) across the hosting operations team
• Integrate GitHub and ADO with downstream tools and services, including Azure cloud services, monitoring platforms, and notification channels
• Maintain pipeline and repository security, ensuring secrets and credentials are managed via Azure Key Vault or equivalent secret management tool
• Develop and maintain Ansible playbooks and roles for automated configuration management across hosted Linux and Windows environments
• Use Ansible to enforce baseline configurations, manage software installations, apply patches, and maintain environment consistency across all hosted nodes
• Integrate Ansible automation into CI/CD pipelines to enable fully automated end-to-end deployment and configuration workflows
• Maintain an organized Ansible inventory structure and variable hierarchy supporting multiple environments and customer configurations
• Document all Ansible playbooks and roles to support team knowledge sharing, onboarding, and audit readiness
• Design and implement proactive monitoring solutions for hosted environments using internal tools, 3rd party developed tools, and alerting frameworks
• Build and maintain dashboards that provide real-time visibility into environment health, pipeline execution status, deployment success rates, and infrastructure performance
• Define alerting thresholds and escalation rules to detect and surface issues before they impact customers, integrating alerts with Microsoft Teams, PagerDuty, or equivalent notification channels
• Implement log aggregation and centralized log management to support troubleshooting, incident response, and compliance reporting
• Continuously refine monitoring coverage based on incident patterns, customer SLAs, and evolving environment complexity
• Provision and manage Azure resources (VMs, VNets, NSGs, Storage Accounts, Key Vaults, App Services) supporting the hosted platform, using Infrastructure as Code (IaC) tools such as Bicep or Terraform
• Support cloud cost management by identifying over-provisioned resources, rightsizing recommendations, and pipeline-driven resource lifecycle management
• Participate in Azure Landing Zone design and implementation, ensuring hosted environments comply with organizational standards for security, networking, and governance
• Collaborate with infrastructure and security teams on Azure policy enforcement, RBAC configuration, and compliance posture
• Work closely with the Engineering, DBA, IT, and customer success teams to align release schedules, coordinate change management, and resolve deployment blockers
• Maintain internal documentation in Confluence for pipeline architecture, deployment procedures, configuration standards, and monitoring runbooks
• Participate in on-call rotation to support production deployment incidents and environment availability issues

Skills

• 4+ years of experience in a DevOps, Platform Engineering, or Release Engineering role in an enterprise or managed services environment
• Hands-on experience building and managing CI/CD pipelines in Azure DevOps (ADO), including YAML pipeline authoring
• Strong proficiency with GitHub - repository administration, branch protection, PR workflows, and GitHub
• Proven experience with Ansible for configuration management, including playbook development, role design, and inventory management
• Experience managing deployments across multi-environment hosted platforms (dev, test, staging, production)
• Solid working knowledge of Azure Cloud services - compute, networking, storage, identity, and monitoring
• Experience implementing proactive monitoring using Azure Monitor, Log Analytics, and Application Insights
• Proficiency in scripting languages: Bash/Shell, PowerShell, and/or Python for automation and pipeline support tasks
• Experience managing environment configuration files and pipeline variable groups with secure secrets management
• Strong written and verbal communication skills; ability to document technical processes clearly for both technical and non-technical audiences

Benefits

• Generous Paid Time Off
• 11 Paid Holidays
• Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution
• 401k with employer match which immediately vests
• Annual Company Bonus
• Career growth and mentoring opportunities as a smaller business unit within the Volaris Group
• Tuition Reimbursement Program
• Employee rewards and recognition programs
• Optional Employee Stock Purchase Program with company match
• Pet insurance
• Employee Discount Platform discounted entertainment tickets to movies, sporting events, hotels, live performances, etc.
• Referral bonuses
• Employee engagement events
• Flexible remote work arrangements

Company Overview

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