[Remote] Managing Director, Insights and Analytics

Note: The job is a remote job and is open to candidates in USA. Real Chemistry is a global agency transforming healthcare through deep scientific expertise and AI-driven insights. They are seeking a Managing Director, Analytics & Insights to lead strategic analytics and research for healthcare communications clients, overseeing a multi-million-dollar portfolio and driving innovation in analytics.

Responsibilities

• Partner closely with senior communications strategists, digital and social teams, media specialists, and client leadership to ensure insights are embedded directly into program strategy
• Own and grow a $3M+ portfolio of analytics and insights engagements across multiple clients
• Partner with senior client leads to identify opportunities where insights and research can drive greater strategic impact
• Serve as a trusted advisor to client leadership teams on analytics strategy, measurement frameworks, and insight development
• Expand the role of analytics within client programs to drive measurable value and long-term partnerships
• Support new business opportunities through pitches, RFP responses, and capability presentations
• Motivate and galvanize a team of next-generation researchers, foster curiosity, innovation, and excellence
• Mentor and in some cases directly manage Directors, Senior Managers, and Analysts through structured development and coaching
• Manage staffing, capacity planning, work allocation, and career progression
• Build a culture centered on excellence, accountability, collaboration, and continuous improvement
• Oversee the strategic design of research and analytics initiatives spanning digital and social analytics, communications measurement, influencer intelligence, and primary market research
• Ensure insights are synthesized into clear strategic narratives that guide communications programs
• Guide teams in connecting analytics outputs to real-world communications, reputation, and business outcomes
• Champion the use of AI tools to improve efficiency, analytical depth, and output quality
• Lead budgets, forecasting, profitability, and staffing across a large portfolio
• Partner with finance and account teams on pricing, renewals, and quarterly planning
• Drive operational efficiencies, optimize delivery models, and identify opportunities to improve margins without sacrificing quality
• Refine operating structures, processes, and resource plans to support scalability and growth
• Help position the agency at the forefront of data-driven communications by translating innovation into practical, client-facing solutions
• Develop case studies, frameworks, and thought leadership that elevate the Analytics practice’s visibility and impact
• Partner with leadership, innovation, and data engineering/technology teams to develop new research modalities and tools that enhance speed, depth, and sophistication of insights
• Integrate AI tools into workflows to accelerate insight development, streamline analysis, and enhance strategic outputs
• Champion frameworks and repeatable products that deliver efficiency and scalability across brands

Skills

• 12+ years of experience in analytics, research, or insights within communications, consulting, or agency environments
• Exceptional relationship-building skills with the ability to quickly establish trust with senior client stakeholders and internal partners
• Track record of leading high revenue accounts, complex portfolios in healthcare, within large multi-capability agencies
• Strong executive presence with the ability to communicate insights and recommendations clearly and persuasively to senior audiences
• Significant experience advising senior clients in healthcare, life sciences, or highly regulated industries
• Deep expertise with social listening and earned media analysis tools, taxonomies, audience segmentation, and measurement methodologies (i.e, Quid, BrandWatch, Meltwater, StatSocial, Audiense, Pathmatics)
• Strong understanding of digital behaviors and motivations of patients, caregivers, and HCPs and strategies to reach them through an omnichannel model
• Exceptional communication, data storytelling, and client-facing consulting skills
• Demonstrated experience developing and scaling high-performing teams
• Strong operational and financial management capabilities
• Comfort using AI tools to enhance insight development, efficiency, and analysis

Benefits

• Offices in our key markets with free snacks to keep you running all day long
• Generous holiday and paid time off
• Options for private medical, dental, and vison plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning
• Hybrid role based in any of our US offices or remotely within the US
• Expect attendance in the office two days per week for employees within an hour of one of our offices
• Regions where people work remotely but come together quarterly for collaboration, culture and learning opportunities

Company Overview