[Remote] Manager, Solutions Consultant - Business Cards & Payments (Remote Eligible)

Note: The job is a remote job and is open to candidates in USA. Capital One is a financial services company that is seeking a Manager-level Solutions Consultant for their Business Cards & Payments group. The role involves leading discovery and solution design, translating customer requirements into actionable solutions, and ensuring a smooth transition from sales to onboarding.

Responsibilities

• Lead discovery and solution design by conducting persona-aligned discovery, documenting current and target workflows, and mapping requirements. Propose appropriately-sized solution approaches, considering integration, data flows, approvals, and change management
• Deliver persuasive demos & proof points: Build and deliver tailored walkthroughs that speak to stakeholder outcomes (finance, operations, IT, and executive audiences)
• Translate customer requirements into actionable solutions: Verify compatibility with current workflows, and collaborate with internal teams for advanced technical guidance
• Own the bridge between pre- and post-sale: Guide customers from initial discovery through implementation, ensuring a smooth transition from sales to onboarding and early success
• Field enablement: Partner with assigned Local Market Leader teams to drive engagement and confidence through ongoing training, support, and sharing of best practices
• Manage and prioritize incoming requests through Salesforce Cases. Keep partners informed of status updates, next steps, and resolution outcomes
• Cross-functional partnering: Act as the link between Sales and Product, translating new releases, features, and updates into clear benefits for the field and customers
• Measure what matters: Track and share key metrics like demo-to-close conversion rates, pipeline influence, case volume, and satisfaction scores to demonstrate impact and identify opportunities to improve field performance
• Travel: 10–20% domestic travel for key customer meetings, trainings, or field events

Skills

• At least 3 years of experience in client facing sales or consulting role in the payments industry
• At least 1 year of experience working with or translating business accounts payable processes into automated solutions
• Bachelor's Degree or military experience
• 5+ years of experience in client facing sales or consulting role in the payments industry
• 3+ years experience working with various accounting and ERP systems such as Quickbooks, Sage, Netsuite, etc
• 2+ years of experience in Accounting or IT based consulting

Benefits

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Company Overview