[Remote] Join Our Talent Community! - Account Executive

Note: The job is a remote job and is open to candidates in USA. The Liberty Company Insurance Brokers, LLC is a producer-focused, family-owned insurance services firm founded in 1987. They are seeking experienced Account Executives who will assist clients with obtaining and renewing insurance coverage while managing relationships and ensuring compliance with regulatory standards.

Responsibilities

• Prepare submissions for Company accounts, including new/renewal business, market Company accounts as appropriate, and prepare and present proposals for Company accounts, including on-site meetings as appropriate
• Oversee quality control and compliance duties to ensure adherence to regulatory standards and company policies
• Prepare change requests for Company and Company accounts
• Review audits, policies and endorsements for accuracy
• Initiate new account files in related agency management system
• Invoice Company accounts (agency bill transactions)
• Assist Company and carriers with collections
• Assist Company with carrier audits, including audit disputes
• Prepare and implement marketing strategies, particularly with respect to upcoming expirations (within 120 days)
• Manage account cancellations as appropriate, including communicating with Company’s carriers and clients to address cancellations, ensure continuation of coverage, and mediate any issues or disputes related to cancellation
• Manage carrier memos and process updates
• Manage Company account requests, including requests for ID cards, evidence of property, certificates of insurance, binders, policies and related documents
• Evaluate Company accounts’ exposure and risk in determining appropriate markets for obtaining quotes
• Use experience, expertise, judgment and discretion in selection of carriers for Company accounts
• Obtains quotes for coverage, negotiates with carriers regarding coverage terms and interprets coverage for clients
• Evaluate and recommend additional coverage to Company clients based on client needs
• Delegate assignments to administrative assistants, as appropriate
• Manage Company accounts by, among other duties, keeping other team members fully informed of all important activities on Company accounts
• Manage Company receivables, renewals/expirations, as appropriate
• As appropriate, act as Company liaison with carriers and clients regarding complaints, claims, and grievances related to assigned accounts. Using experience, expertise, judgment and discretion, attempt to resolve complaints, claims, and grievances related to assigned accounts
• Service Company and clients in a manner to avoid potential exposure to E&O claims
• Alert team members and Company executives of incidents that may require intervention
• Be responsive to phone calls and e-mails
• Be responsive to Company client requests (e.g. ID cards, certs, binders)
• Maintain current, consistent, detailed documentation on all client activity, phone conversations, and correspondence in AMS360 OR Epic
• Prioritize workload and request assistance as necessary to reduce backlog
• Participate with executives, senior management and other team members (departments/personnel) on special projects and on the formulation and implementation of Company policies and procedures, as needed
• Keep current on rates, forms and coverage changes through bulletins, trade publications, seminars and other forms of continuing education
• Participate in seminars and classes to continue development of qualifications, expertise and experience

Skills

• Minimum 5 years' experience handling commercial lines accounts
• Education requirement: High school diploma or equivalent is required
• Active DOI P&C License required
• Knowledge of AMS360 OR Epic system or similar agency management system
• Located in Pacific or Mountain Time Zone
• Applying for consideration for future opportunities
• College degree preferred

Benefits

• Competitive total compensation package
• Comprehensive benefits
• Generous paid time off and holiday pay
• Continued education support
• Company-sponsored programs designed to promote wellness, stress management, and community involvement

Company Overview