[Remote] Instructional Designer (Digital & AI-Enabled)

Note: The job is a remote job and is open to candidates in USA. Rentvine is the fastest-growing property management software company in the industry, seeking a digitally savvy Instructional Designer to create training content for their SaaS platform. This role involves designing various training materials and collaborating with customer-facing teams to enhance user education and internal enablement.

Responsibilities

• Design and build training content across formats, including:
• Self-paced eLearning modules
• Video tutorials and screen recordings
• Recorded webinars and walkthroughs
• Onsite training materials (guides, decks, exercises)
• Written documentation and help content
• Work directly within the product to understand workflows and translate them into clear, user-friendly training
• Partner primarily with customer-facing teams (e.g., customer success, support) to gather input and identify content needs
• Create scripts, outlines, and structured content for video and digital learning
• Use AI tools (writing, video, voiceover, editing, etc.) to increase speed and consistency of content production
• Maintain consistency in tone, structure, and quality across all materials
• Update and improve content as the product evolves
• Organize and manage content within LMS or knowledge base systems

Skills

• 2–4 years of experience creating digital training, instructional, or educational content
• Strong ability to learn software products quickly and explain them clearly
• Excellent writing and content organization skills—you can make complex workflows simple
• Experience with eLearning tools (Articulate, Captivate, or similar) or willingness to learn
• Experience creating or editing video content (screen recordings, tutorials, etc.)
• Comfort using AI tools to support content creation (or strong willingness to learn)
• Ability to manage multiple projects and work independently
• Strong attention to detail and consistency
• Experience working with SaaS products or B2B software
• Familiarity with LMS platforms or knowledge base tools
• Basic video editing or multimedia production skills
• Experience creating materials for instructor-led or onsite training (without necessarily facilitating)

Company Overview