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[Remote] Fully WFH Entry Level Customer Service

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is actively hiring professionals who are ready to step into a fully remote, people-focused career with long-term growth potential. This role involves engaging with clients virtually, providing guidance through programs, and ensuring a professional experience while maintaining digital records.

Responsibilities

  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and follow-up
  • Deliver a professional, client-first experience
  • Participate in training, mentorship, and development sessions

Skills

  • Strong communication and interpersonal skills
  • Organized and comfortable using digital platforms
  • Self-motivated professionals who work well independently
  • Must be authorized to work in the United States
  • Reliable internet and a Windows-based computer with webcam
  • Experience in customer-facing roles

Benefits

  • 100% remote — eliminate commuting and gain flexibility
  • Structured training and consistent mentorship
  • Clear advancement pathways into leadership roles
  • Long-term growth supported by performance

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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