[Remote] Enrollment Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Keypath Education is a leading global edtech company that partners with the world’s leading Universities to create innovative and in-demand online education programs. The Enrollment Operations Coordinator is responsible for ensuring that all admissions-related documents are processed and updated within the CRM in a timely manner, verifying student files for accuracy, and completing transcript evaluations.

Responsibilities

• Reviews and processes all incoming applications, transcripts, and supporting admission documents via mail, email, and other electronic formats
• Updates and maintains accurate records in our CRM and other essential systems
• Accurately evaluates transcripts for admission requirements and transfer credit according to partner standards
• Works within partner systems to update student information
• Works cohesively and collaboratively with Enrollment Advisors to assist in facilitating prospective student enrollment
• Determines when admissions files are ready to be prepared and sends files to partner institution for review
• Compliance with all personnel policies and procedures
• Ability to come to work and work the regular schedule and shift for the position
• Performs other duties and responsibilities as assigned by supervisor

Skills

• Bachelor's degree is required
• 1+ years of experience in Higher Education student records management required
• Must be experienced in processing student applications and transcripts
• Proficient with Microsoft Office Suite including Outlook, Word, Excel
• Proficient with Adobe Acrobat or equivalent document management software
• Excellent written and oral communication skills
• Excellent attention to detail
• Critical thinking and problem-solving initiative
• Curious and confident to ask questions and learn quickly
• Ability to manage conflicting priorities and multiple tasks
• Team player
• Always demonstrate the Keypath values – Commitment, Collaboration, Innovation and Lifelong Learning
• Student transfer credit evaluation experience is highly preferred

Benefits

• Embrace the flexibility of remote, hybrid, and flexible work options.
• Access a competitive array of medical, vision, and dental insurance plans.
• Take advantage of our Employee Assistance Program (EAP) and various mental health and well-being support programs.
• Invest in your future with our tuition reimbursement and professional development programs.
• Secure your retirement with our 401(k) retirement contributions and company matching.
• Enjoy our paid leave policies designed to ensure you have the time to rest and recharge.
• Company-supported life and AD&D insurance, along with short-term and long-term disability coverage.
• Inclusive parental leave programs designed to support you and your family.

Company Overview