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[Remote] Engineering Manager, Service Platform

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing essential delivery services to its community. As the Engineering Manager for the Service Platform team, you will lead the development of core deployment and release engineering systems, ensuring that developers can ship code safely and efficiently.

Responsibilities

  • Product focused leader who is able to adapt to critically fast paced environment
  • Ability to lead both product and critical reliability systems like Temporal/Canary/Deployments
  • Ability to articulate and convey priorities and balance constant needs around the organization
  • Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first
  • Eager to navigate ambiguous, hairy, and technical problem spaces and fully understand our deployment infra end to end
  • Leader by example, and strong incident triaging mindset
  • Eager to jump into domains, languages, and problem areas that might be new and unfamiliar

Skills

  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience
  • 2+ years of experience of leading and managing people with an emphasis on getting deep into details on designing, analyzing, and troubleshooting large-scale distributed systems
  • 7+ years of experience with software development in one or more programming languages
  • Proven track record of launching and shipping high-impact products; bonus points for internal, developer facing products
  • Strong proficiency in maintaining high standards for production services
  • Strong communication skills and ability to contextualize problems across various audiences
  • Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently
  • Experience building and shipping products to users
  • Expertise building platforms and high scale infrastructure
  • Visionary thinker capable of generating transformative ideas

Benefits

  • Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
  • This role is eligible for a new hire equity grant as well as annual refresh grants.
  • Please read more about our benefits offerings here (https://instacart.careers/taste-of-instacart/).
  • Instacart is a Flex First team with flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

Company Overview

  • Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.instacart.com.
  • Company H1B Sponsorship

  • Instacart has a track record of offering H1B sponsorships, with 65 in 2026, 147 in 2025, 168 in 2024, 108 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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