[Remote] Business Development Specialist

Note: The job is a remote job and is open to candidates in USA. SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are seeking a Business Development Specialist to build relationships with professional trade customers and execute a strategic sales approach to grow sales across assigned accounts.

Responsibilities

• Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
• Forge and nurture partnerships with new customers to generate additional revenue streams
• Pursue leads and progress them through the sales cycle
• Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
• Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
• Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
• Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
• Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
• Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
• Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
• Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
• Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
• Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
• Optimize bidding strategies and build partnerships to acquire the business of new customers

Skills

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field
• 3+ years of experience in Sales, Business Development, Account Management, or other related fields
• 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
• Demonstrated ability to negotiate effectively and develop strong relationships
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
• Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
• Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads

Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, and holidays
• Company-paid basic life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• Company-provided equipment and one-time $250 work from home stipend
• $750 annual professional development budget
• $25 monthly Grubhub credit
• Company rewards and recognition program
• Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments
• Wellness initiatives and Flex-Time Policy
• Annual merit and bonus opportunities
• Hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget
• Donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off

Company Overview