[Remote] Account Manager - Industrial Mechanical

Note: The job is a remote job and is open to candidates in USA. Louisiana Economic Development is seeking an Account Manager - Industrial Mechanical to drive growth in the industrial sector. The role involves managing client relationships, developing business opportunities, and overseeing service contracts while ensuring compliance with industry standards.

Responsibilities

• Serve as the primary point of contact for industrial clients
• Build, maintain, and strengthen strategic relationships with plant operators, maintenance managers, engineers and procurement teams
• Conduct regular on-site visits to client facilities
• Ensure high levels of customer satisfaction, addressing service needs, concerns, and compliance requirements promptly
• Identify, pursue, and secure new business opportunities for MRO services, installation, replacement parts, overhaul work, and equipment upgrades
• Develop tailored proposals, quotes, and service agreements
• Track and forecast sales performance, revenue targets, and margin goals
• Manage ongoing service contracts, ensuring work scopes, schedules, and deliverables align with client requirements and compliance standards
• Coordinate with internal operations, field technicians, fabrication teams, and procurement to ensure timely delivery of parts and services
• Review and monitor job costs, change orders, and service documentation
• Oversee equipment repairs, rebuilds, and installation projects to ensure they meet quality and safety standards
• Provide technical guidance related to installation, maintenance, and repair to mechanical components and equipment
• Assist clients with troubleshooting equipment failures, recommending repair vs. replacement options
• Conduct facility assessments to identify inefficiencies, failure risks, and opportunities for equipment upgrades
• Collaborate with OEMs, distributors, and internal engineers to ensure accurate recommendations and solutions
• Ensure all work adheres to industry regulations (OSHA, API, ASME, etc.)
• Maintain accurate records of service visits, inspections, orders, and maintenance outcomes
• Participate in safety meetings and maintain a strong focus on compliance and environmental protection
• Stay current with trends in mechanical technologies, regulatory changes, equipment advances, and MRO best practices
• Monitor competitor offerings, pricing, strengths, and market presence
• Represent the company at industry events, conferences, and trade association meetings

Skills

• 7+ years of combined mechanical experience in the industrial market
• Strong knowledge of all applicable standards and regulations such as OSHA, API, ASME, etc
• High school diploma or equivalent
• Speak, read and write the English language
• Excellent verbal and written communication skills
• Maintain confidentiality related to company and employee records
• Proficient in computer operation and cloud-based file maintenance
• Proficient in MS Excel, MS Word, MS Outlook (email), Adobe Acrobat (pdfs)
• 10+ years of combined mechanical experience in the industrial market
• Bachelor's degree in construction management or related field

Benefits

• PTO
• Paid Holidays
• 401K
• Medical
• Dental
• Vision
• Life
• Dependent Life
• Short- and Long-Term Disability

Company Overview