Product Analyst
Location: This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type: Permanent The Opportunity At RS Group, we are advancing our use of data, experimentation, product analytics, and operational tools to enhance customer outcomes and drive commercial growth. As a Product and Experimentation Analyst, you will help teams translate insights into action. You will leverage product analytics, customer behaviour data, experimentation methods, and workflow tools to identify opportunities, develop growth hypotheses, and support teams in testing, learning, and decision making. What You Will Be Doing Product Analytics and Customer Understanding Analyse customer behaviour across key digital journeys to identify friction points, opportunities and changes in performance. Translate behavioural data into simple, actionable recommendations for Product, UX, Experimentation and business stakeholders. Combine quantitative and qualitative insights, including analytics, user research, voice of the customer, and session replay tools where available. Help stakeholders understand the "why" behind performance by connecting customer behaviour, product changes and commercial outcomes. Growth Hypotheses and Experimentation Support teams in creating structured growth hypotheses based on data, customer insight and business priorities. Work with Product Managers, UX, Engineering and business stakeholders to turn opportunities into experiment ideas, discovery questions or roadmap actions. Support the design of A/B tests and other structured test-and-learn approaches. Airtable, Tools and Workflow Enablement Build, maintain and improve Airtable bases that support experimentation, product analytics, insight management and operational workflows. Automation and AI Identify opportunities to reduce repetitive manual work through automation, low/no-code workflows and AI-supported processes. What You’ll Bring Experience in a data analyst, product analyst, experimentation, CRO, digital analytics or growth analytics role. Good knowledge of A/B testing, experimentation principles and core statistical concepts. Experience using digital/product analytics and experimentation tools, such as Statsig, Adobe Analytics, Google Analytics, Amplitude, Contentsquare, or similar. Experience building dashboards, reporting views or insight tools using Power BI, Tableau, Looker Studio, Airtable or similar platforms. Strong working knowledge of Airtable, including bases, linked records, forms, interfaces, views and automations. Experience creating structured workflows, repositories, trackers or operating systems that improve team efficiency and visibility. An interest in practical AI use cases, particularly where AI can improve reporting, documentation, insight generation or workflow efficiency. Foundational SQL skills and experience working with large datasets in a warehouse environment, such as Snowflake, BigQuery, Redshift or similar. We Are RS We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries. We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact. Rewards Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include: Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme) Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values Ready to Make Amazing Happen? Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here. Apply now and make RS a part of your journey. #LI-REMOTE #LI-BM1