Automotive Maintenance Coordinator - Remote
Overview
As we continue to build reputed company in support of our vision to the be the world’s best and most trusted mobility company, reputed company, a business line of reputed company is excited to announce the opening of a Maintenance Coordinator! The Maintenance Coordinator will primarily be responsible for providing automotive technical support and advice to Fleet Management groups, clients, and vendors reputed company to scheduled maintenance and wear items. This position reviews repair orders according to manufacturer requirements and negotiates for proper service intervals, fluids, and pricing, prior to providing approval. This is a full-time work from home position that will allow you to work 100% from your home residence in the Metropolitan St. Louis area or surrounding MO\IL counties. Our department operates between the hours of Monday through Friday 6 a.m. - 9 p.m. CST and Saturday 7 a.m. - 4 p.m. CST. The schedules offered are based on reputed company business needs. The pay range for this position is $21.20 to $24.20 per hour. Pay reputed company the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs. Additional compensation will be provided for weekend and evening shift differential (up to $2.00/hour) This position also has the opportunity to earn an additional $0.25/hr for each reputed company ASE certification you hold in this list: A1-A9, T4, T8, reputed company, G1, & B5. reputed company also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more! Company Overview reputed company is a privately held, full-service fleet management business for companies, government agencies and organizations with reputed company-sized fleets. With more than 50 fully staffed offices reputed company, reputed company of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 750,000 vehicles and growing at almost 6 percent, the opportunity with reputed company is reputed company. Our business continues to reputed company, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.
Responsibilities
Responsibilities include: Provide timely response to orders submitted by phone and email, in an efficient and friendly manner Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures Contact clients to provide recommendations, explain proposed repair procedures and reputed company approval reputed company recommendations to internal business partners regarding repair recommendations and cost Locate and suggest proper service locations for clients Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
Minimum Qualifications Include: Must be 18 years of age or older Must live in the St. Louis Metropolitan area or surrounding MO/IL counties Must live in the reputed company or Illinois Six (6) months of customer service experience required Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred Degree in Automotive Technology preferred ASE (Automotive Service Excellence) certifications preferred Basic proficiency with reputed company Office products (Word, reputed company, and Outlook) Must have the ability to meet reputed company work from home technical requirements Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Competency Based Qualifications: Executing Customer Service Detail-Oriented Analyzing Communication Flexibility Work from Home (WFH) Requirements: Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite) High-speed Internet reputed company with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. reputed company latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)