Transaction Processor I (Remote)
Job Posting The ideal candidate is detail and deadline oriented, self-motivated yet works well in a team, and has solid customer service experience. A general claims background will be an advantage for the candidate Duties and Responsibilities
- Processing claims for state clients in accordance with the approved guidelines
- Handling telephone, email or fax inquiries from claimants or holders
- Following up with claimants and holders to request additional information if needed
Education and Experience Under-graduate degree or 2 years work experience Knowledge, Skills and Abilities
- Customer service skills required
- Unclaimed property knowledge is preferred
Work Environment
- Office setting with a moderate noise level.
- The employee will work at an individual workstation, using a telephone and computer.
Physical Demands
- Must be able to remain seated for extended periods.
- Regular use of a computer and other office machinery, such as printers and copy machines.
- Occasional movement around the office.
- Frequent communication via telephone.
Neumo has successfully supported government services with the backing of four decades of public sector expertise and corporate capability. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.