Supplier Integrations Product Lead

Travel advisors lose hours every week logging into dozens of supplier portals. Direct integrations on Tern replace all of that, and unlock a massive new revenue line for the company in a $1.6T travel booking industry. If owning the build that does both, end to end, sounds like the right next problem, let's talk. ABOUT TERN Tern is a venture-backed software company on a mission to reshape the $127B travel agency industry by giving power back to the entrepreneurs who built it. Nearly 98% of travel agencies are small businesses. These businesses have been chronically underserved by technology. We're here to change that. Our platform helps travel advisors run more efficient, professional, and profitable operations, giving them the modern infrastructure they need to lead the next chapter of travel. But the impact goes beyond business. Travel advisors help clients move more intentionally through the world. When a traveler works with an advisor, they're more likely to avoid overtouristed hotspots and more likely to spend their dollars in places where they can do real good. That's the kind of travel we want more of. At Tern, we believe in small business. We believe in the power of travel. And we're building the future of both. SUPPLIER INTEGRATIONS PRODUCT LEAD Travel advisors sell across dozens of suppliers, each with its own portal, its own booking process, and its own way of paying commission. That's hours that should go to clients. Direct supplier integrations on Tern replace all of that. This role owns the build of those integrations. You'll own net new supplier integrations end to end. You'll get partners across lodging, cruise, insurance, and more connected and bookable on Tern, and growing the share of trip GMV that flows through the platform and can be monetized. Supplier revenue is the biggest new line Tern is building, and every integration you ship is more bookable, monetizable volume. You co-own the booking-coverage number with the supplier GM and partner closely on the supplier sales side. And you turn one-off integrations into a repeatable playbook, so the next partner is faster than the last. WHAT YOU'LL DO Own and sequence the net-new supplier integration pipeline against the booking-coverage goal, making the trade-off calls on what ships next Run partner technical calls, defining exactly what each integration needs Partner tightly with the senior integration engineers to unblock builds and chase partner side issues to the finish when an API doesn't work as documented Co-own the booking-coverage number with the supplier GM and partner closely on the supplier sales side Turn one-off integrations into reusable interfaces and patterns so each new partner ships faster than the last Manage many partners in parallel, sequencing dependencies and delays across a concurrent roadmap WHAT YOU HAVE Partner and API integration experience. You've built integrations against other companies' APIs, ideally many of them. You can point to integrations you drove end to end, not one slice of one. Technical fluency. You hold your own with engineers and partners on auth, tokenization, payments, inventory, and pricing. No translator needed. Project management at scale. You've run a multi, partner pipeline, sequencing dependencies and chasing partner, side blockers across many concurrent builds. AI, forward by default. You already build with AI tooling in your daily workflow and raise the bar for the people around you. Schedule flexibility. You're comfortable flexing hours to work with international engineering partners. BONUS POINTS Player/Coach experience, with a path to growing into leading the integrations function over time Travel, marketplace, or booking platform background Experience standing up a partner program or an open integration API others build against WHAT WE VALUE @ TERN 🌱 We're always leveling up. Whether you're deepening your craft, learning from a teammate, or embracing a new challenge, growth is core to our identity. 🧭 We act with optimistic agency. We take initiative, seek clarity, and move forward, even when the path isn't obvious. Through every peak and valley, we lead with curiosity, laughter, kindness, and resolve. 💪 We expect operational excellence. We ship value to our users every single week. We believe that compounding habits lead to sustainable productivity, consistency, and mutual trust. Operating Principles: 👂 We deeply understand our users. At every level of the organization, we obsess about understanding those we serve and the industry we operate in. ➕ We embrace the power of and, and not now. We challenge trade-offs by asking better questions. We break hard problems into small pieces and tackle them with intention. We also know to make the hard call to say "not right now". 📣 We speak up and move forward. Everyone at Tern has a voice and a responsibility to use it. We invite healthy tension, share dissenting views early, and challenge each other with curiosity, not ego. 🏃 We move fast and sweat the details. Velocity matters and relentless progress beats perfection every time. But speed isn't chaos: we stay aligned, own our outcomes, and care deeply about quality. 🤣 We take the work seriously, but not ourselves. We hire kind, driven people who elevate the room. If you've got a big ego or take yourself too seriously, you won't last. WHY JOIN TERN? Be part of a mission-driven team transforming the travel planning space Work with a supportive, curious, and creative team Influence and shape our product strategy from the ground up Competitive salary, equity, and benefits package Tern is committed to building a team that represents people from many different backgrounds and life experiences, reflecting our worldview coinciding with the users and customers we serve across the world. We prefer that you apply, so think of our postings as the start of the conversation. Take the chance, you may be a wonderful add to our Tern team, even if you don't fully match every requirement on the job description.