Strategic Channel Manager - Aesthetics

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Title: Strategic Channel Manager - Aesthetics Location: Remote US Job Summary Strategic Channel Manager position is responsible for managing end-to-end sales activities for all inside sales. This main priority of this role is managing and leading the Inside Sales Representatives (ISR) to achieve individual and company sales objectives. Additionally, this role will improve the development, efficiency, targeting, communications, and productivity of our contracted inside sales team helping drive Aesthetic business demand and work closely and partner with other functions to improve customer experiences. This position will require field travel and close interactions with the Regional Sales Managers, Marketing, McKesson, Sales Force Effectiveness, and Analytics departments.

Key Responsibilities

Inside Sales Provide leadership and direction overseeing a team of 10+ Inside Sales Representatives (IRS) who are responsible for training, educating and developing aesthetic customers. Coach, council and develop representatives on buy and bill, direct selling techniques and market strategies to expand product demand Conduct Monthly Operating Reviews with all ISR direct reports. Responsible for the aesthetic dollar sales and product growth for an assigned geography/area. Execute corporate marketing strategies, strategically utilize resources, and effectively prioritize activities and projects. Monitor and analyze productivity of the team; generate analytical reports; compile status and work-volume reports for management. Work closely with Area and Regional Sales leadership teams, the aesthetics sales force, and cross-functional teams to ensure successful execution of pull-through strategies, marketing campaigns, customer and physician loyalty programs, and sampling programs. Manage the recruiting, hiring, and training process as well as the ongoing development of Inside Sales Representatives. Work closely with cross-functional teams to create optimal customer experience and employee engagement. Customer Experience Participate in meetings with marketing, training, sales planning and analytics and customer operations, providing solutions to increase operational efficiencies and overall customer experience. Generate and provide monthly updates and reports regarding progress, activities and actions taken regarding overall Customer Experience and customer related initiatives. Other duties as assigned. Skills and Qualifications Bachelor's degree from four-year college or university required. ​Minimum of six (6) years of medical device sales experience required, preferably in direct sales, B2B or specialty pharmaceuticals or field management experience. Proven ability to interact effectively with both internal and external customers Previous injectable and aesthetic sales experience preferred. Strong consultative selling skills and proven capability to close sales. Strong, established working relationships with local Plastic Surgeons, Facial Plastic Surgeons, Dermatologists, Oculoplastic Surgeons and other Cosmetic practices highly preferred. Documented and consistent high-level performance within a sales organization and delivering on/exhibiting sales related competencies. Prior experience developing and implementing an effective territory business plan required. Proven ability to develop new business through prospecting and cold calling. Ability to build strong professional relationships, establish credibility and rapport with customers. Ability to implement and execute key marketing strategies. Strong organizational and multi-tasking skills. Ability to effectively manage field assets and resources to include, but not limited to, expense management, computer and other allocated equipment. Strong sense of urgency and demonstrated success in a high-pressure sales role Highly developed verbal and written communication skills. Proficiency with MS Excel, Word, Power point, Adobe and similar software. Ability to travel- estimated at 40%. The work environment characteristics and physical requirements described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee may or may not be frequently/or occasionally required to: Stand; walk; sit; climb or balance; stoop; kneel; crouch; talk or hear; and taste or smell. Climb stairs or ride elevators. Lift and/or move up to 25 pounds. Use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Manipulate keyboard or otherwise access computer, telephone and hand-held devices. Be exposed to outside weather conditions while going in and out of office buildings. Be exposed to moderate noise level usually in warehouse settings. Be exposed to moving equipment, mechanical parts, and/or high places; or moving between air-conditioned and non-air-conditioned environments. Overnight travel is required for this position; to include attendance at national, regional aesthetic conventions and trade show. Travel is estimated at 40%. About the Compensation: The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $135,000 - $150,000. In addition to base salary, we provide an opportunity to participate in a competitive commission plan. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more. The pay range displayed above is the range of base pay is the range of base pay compensation within Galderma expects to pay for this role at the time of this posting. If you are considering employment at Galderma, review our job postings at www.galderma.com/us/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process. What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training. Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employers’ Rights: This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.