Sr. Systems Administrator/Engineer - M365
Luna Data Solutions has an immediate contract position opening for a Sr. Systems/ Administrator/ Engineer - M365 resource with our public sector industry client located in Austin, TX. *This is a remote role. Role: Sr. Systems Administrator/Engineer- M365 Role Overview: This resource will initially assist with the client's plans to migrate the Exchange solution to the M365 cloud environment and deploy O365. Over time, this resource will be responsible for the following:
- Support the email encryption solution where possible this may include our SaaS email filtering solution.
- Perform SaaS system and account administration duties.
- Assist in providing network administration and support.
- Assist the network engineer when needed to support local switches, firewalls and wireless devices.
- Support secure external and internal access to the systems allowing external and internal customers to securely collaborate.
Key Activities/Responsibilities:
- Monitor, maintain and update the physical server hosts in partnership with other staff.
- Monitor, maintain and update the virtual server environments in partnership with other staff.
- Monitor, maintain and update the virtual storage solutions.
- Monitor the backup solution.
- Implement required security parameters and requirements as directed within the Windows server environment.
- Assist in the development of documentation related to technical support responsibilities and support procedures.
- Manage system and user account administration for server licensing, solutions, and software applications, etc.
- Provide identity and access management (IAM) for on-premises and cloud-based systems as required.
- Responsible for initializing new PC and laptops for deployment, updating PC and laptop OS, firmware and apps that aren’t auto-updated by our tool.
- Responsible for assisting with user account issues, password issues, permissions issues, VPN access, printer assistance, wi-fi issues, board room audio, etc.
- Manage Microsoft Active Directory user accounts and permissions along with network engineer and IR staff, as required.
- Microsoft Active Directory analysis and restructure.
- Plan and perform duties related to upgrading and supporting the Active Directory Domain environment.
- Assist with help-desk request to client staff.
- Responsible for PC and laptop initiation/deployment.
Required Qualifications:
- Minimum of 10 years of experience supporting Microsoft Operating Systems environments as an IT Systems / Server Administrator.
- Minimum of 8 years of experience in the implementation and support of Active Directory Domains, Dell Storage Solutions, VMware environments, Exchange, M365 environments, backup solutions.
- Minimum of 8 years of experience communicating and providing direct technical support to agency Business units and Stakeholders.
- Minimum of 8 years of experience providing all aspects of configuration and end user support for Microsoft Office 365 applications.
- Minimum of 8 years of experience managing user accounts and network configurations as required to provide services to meet the business and technical requirements.
- Minimum of 5 years of experience in the implementation of required security parameters to meet the requirements of the agency security policies.
- Minimum of 5 years of experience completing assessments to develop strategic recommendations and roadmaps.
Preferred Qualifications:
- Experience documenting support requirements and procedures.
- Previous experience providing IT desktop support to end users in state public sector.
What We Offer:
- Great work life balance
- Altruistic work
- Remote working arrangement
- Competitive compensation and benefits including health, dental, vision, life and accident insurance, disability insurance and more!
Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. No sponsorship can be provided. Candidates must pass a 7-year background check.