Solution Operations Support – Managed Technology and Digital Solutions
Job Description:
- Provide critical support to the Solution Operations Manager and the Managed Technology & Digital Solutions (MTS/DS) team
- Coordinate projects, maintain operational reports and documentation, and support team initiatives
- Ensure day-to-day activities are completed accurately and on time
- Partner with the Solution Operations Manager to support MTS/DS workstreams and special projects
- Compile and analyze operational and financial reports, identifying trends and key insights
- Prepare, maintain, and quality-check project documentation, presentations, dashboards, and other materials
- Communicate proactively with leadership and team members
- Demonstrate strong ownership, accountability, and attention to detail by managing assigned responsibilities with minimal oversight
Requirements:
- Associates degree (preferred)
- Minimum of 3 years of experience in project coordination, operations support, administrative support, or a related field
- Strong organizational, prioritization, and problem-solving skills
- Ability to manage multiple priorities and work independently in a fast-paced environment
- Excellent verbal and written communication skills
- Demonstrated attention to detail, accountability, and commitment to delivering high-quality work
- Receptive to feedback, eager to learn, and committed to continuous improvement
- Advanced proficiency in Microsoft Excel, PowerPoint, and Word
Benefits:
- group health insurance benefits (medical, vision, dental)
- FSA and HSA healthcare accounts
- life and accident insurance
- adoption and fertility assistance
- paid parental leave of up to 6 weeks
- short/long term disability
- paid time off for vacation, personal needs, and sick time
- up to 17 days of Choice Time Off (CTO) per calendar year
- up to 11 paid holidays per calendar year
- opportunity to contribute to 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions