Senior PM Business Manager
Key Responsibilities
Business operations & rhythm of business Drive the operating cadence for the GCPS partner skilling business: program reviews, FY planning cycles, half-year schedules, and demand generation plans Prepare the GCPS Skilling Leader for executive forums with decision-ready materials, scorecards, and program narratives Coordinate across LT and Regional Skilling Leads (Americas, Asia, EMEA) to ensure consistent program execution and reporting standards Executive reporting & insights Own worldwide performance reporting: registrations, attendance, trained learners, certifications, voucher utilization, survey scores, and YoY growth working closely with event PMs Produce executive deliverables — summary decks, wrap-up communications, and cross-event insights drawing on multi-market survey data Translate program data into concise, visual narratives that inform leadership decisions and FY planning Budget management & financial governance Own program budget planning across a multi-region event portfolio, including rate card analysis, localization cost modelling, and event count optimization against fixed envelopes Build and maintain planning tools (budget planners, optimizers) to support FY planning and trade-off decisions Prepare and manage SOW and PO documentation, including extensions and vendor contract scope Global Amex Meeting Card management Manage the Global Amex Meeting Card process for in-person regional workshops and AI Tour for Partners Submit regional SOWs to the MAICPP Budget team for approval and processing Create custom emails for Regional Skilling Leads (RSLs) to send to the MS Meeting Card Team Track all POs end-to-end and ensure all Proof of Execution (POE) is submitted Partner with the Sr. Director to secure approvals Marketing Development Funds (MDF) management Manage the end-to-end MDF process, working directly with sponsors Intel and AMD Provide sponsor reporting on in-person events and budget utilization tied to MDF Ensure MDF claims, documentation, and compliance requirements are met within sponsor timelines Program management & delivery Plan and execute partner skilling programs, including Certification Week (H1/H2 cycles), AI Tour for Partners, and private partner deliveries (e.g. Project Ready engagements with strategic accounts) Coordinate Training Service Providers (Fast Lane, KOSS, Digital China, Koenig, Technofocus) and delivery platforms (On24, LevelUp LMS, Skilling Hub) Manage program communications, demand generation, and partner-facing content (aka.ms/PartnerSkilling) Stakeholder engagement & governance Serve as the operational interface between the GCPS Skilling Leader, Regional Skilling Leads, and the MAICPP Budget and program teams Prepare and deliver Monthly Business Review (MBR) updates and quarterly review cycles Support annual FY planning, target cascades, and continuity planning across regions Skills & Experience 7+ years in business management, partner enablement, or program operations within a global technology channel organization Deep familiarity with the Microsoft partner ecosystem (MAICPP, Designations, Specializations, certification pathways) and GCPS operating models Strong financial and operational rigor: budget modelling, SOW/PO management, compliance processes Excellent executive communication — concise, visual, data-driven storytelling Experience coordinating vendor teams and multilingual delivery across global markets Additional Requirements (1) attend calls with GCPS Skilling Lead, own recaps, assign actions, manage follow-ups (2) have expert level PowerPoint / presentation skills (3) excellent communication skills (4) confidence using Copilot to build decks, conduct research as needed