Reverse Mortgage Specialist
Job Description:
- Produces high quality loans which meet Reverse Mortgage guidelines while providing superior customer service
- Manages personal pipeline production and achieves production goals
- Resolves problems relating to the closing and funding of loans
- Follows the Company standards for delivery of integrity, client focus, teamwork and respect for each individual in every interaction
- Exhibits observable sense of urgency in the execution of all job functions and duties
- Meets or exceeds levels of Customer Service delivery established by the Company
- Performs other duties as assigned
Requirements:
- Minimum 6 months of experience with Reverse Mortgage Sales or other related Mortgage origination
- Active NMLS License is required
- Excellent written communication and interpersonal skills
- Demonstrated computer proficiency
- Previous call center experience
- Successful completion of reverse mortgage originator training is required
- Prior experience working with automated Loan Origination Systems
- Self-motivated and excellent customer service skills
- Highly proficient with Microsoft Word, Excel, PowerPoint and Outlook
- Possess a hybrid of technical and soft skills
- Ethical, with a commitment to company values
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time-off benefits
- Flexible spending account
- 401(k) with employer match
- ESPP