Content Moderation - Trust and Safety - 06.26

We Could Use Someone Like You in Our Crew. Are you a Social Media pro? A gamer, a digital shopper, fingers that strike the keys with fire you engage so quickly? Love the digital landscape? We have the project for you! ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Content Moderation! We are looking for experienced Moderator with experience in child trust and safety to join our remote team. As a member of this project you will monitor & moderate social feeds for issues raised by the public and respond where appropriate using pre-approved text. You will also escalate issues to our client's security where appropriate. Project Hours (All Times Pacific): Monday: 6am-10am PT Tuesday to Friday: 6am-11am Saturday & Sunday: 6am-2pm Hourly Rate: To be discussed in the interview phase Commitment: 20 hours per week 90 days Orientation Begins: TBD Language: English What We Are Looking For:

• Has experience moderating user-created projects and live-streamed content to determine the level of safety
• Must be focused on the task ahead
• Should be comfortable with the possibility of viewing extreme or disturbing content.
• Experience with child trust and safety
• Understanding of high-level child safety processes
• Experience with Zendesk is a plus

PRO TIP

*: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! About ModSquad: ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place. ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations. Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.