Revenue Cycle & Patient Access Coordinator

The Revenue Cycle / Patient Access Coordinator is responsible for managing and supporting Revenue Cycle and Patient Access operations with a strong focus on Epic applications and workflow optimization. This role partners with operational, clinical, and technical teams to ensure efficient scheduling, registration, referral, and revenue cycle processes while supporting Epic implementations, system enhancements, and ongoing operational excellence. The Coordinator serves as a key liaison across departments, helping to drive issue resolution, governance activities, project planning, and continuous process improvement.

Key Responsibilities

Coordinate and support Revenue Cycle and Patient Access initiatives, ensuring alignment with organizational goals and operational priorities. Provide subject matter expertise in Epic Revenue Cycle applications, including Cadence, Prelude, and Grand Central. Support Epic implementation, optimization, upgrade, and enhancement projects by coordinating activities, tracking milestones, and facilitating communication among stakeholders. Collaborate with operational leaders to improve scheduling, registration, referral management, and revenue cycle workflows while identifying opportunities for process improvement. Assist with governance activities, issue tracking, prioritization, and resolution across Revenue Cycle initiatives. Coordinate cross-functional efforts between Patient Access, Revenue Cycle, Clinical Operations, Information Technology, and executive leadership. Monitor project progress, identify risks and barriers, and escalate issues as appropriate to maintain project timelines. Support operational readiness activities, including workflow validation, testing coordination, training support, and go-live planning. Facilitate meetings, document action items, and ensure timely follow-up on project deliverables. Assist in balancing operational support activities with implementation and optimization priorities. Promote standardization of workflows, documentation, and best practices across Revenue Cycle functions. Track project metrics and prepare reports for leadership to support informed decision-making. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $80.00 to $90.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.