[Remote] Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. CompassX Group is a company that leads high-priority strategic initiatives and transformational projects. They are seeking a Technical Program Manager to oversee enterprise application development and the rollout of a flagship restaurant technology program, ensuring clarity and accountability in complex integrations and deployments.

Responsibilities

• Define and manage program timelines and delivery across multiple concurrent workstreams, serving as the primary escalation path for program health, dependencies, and prioritization decisions
• Define and work within an agile project governance framework, driving team velocity across development and QA in partnership with the product owner
• Act as "The Navigator," anticipating risks and ensuring the solution progresses deliberately from development through pilot, market entry, and national rollout without losing momentum or direction
• Operate as the "Air Traffic Controller," managing cross-team dependencies, sequencing priorities and keeping every workstream moving without collision
• Serve as the "Engine," driving resolution on risks, blockers, and dependencies, and escalating with the right context and urgency to keep the program moving
• Develop and maintain a working knowledge of the enterprise technology ecosystem spanning hardware and software integrations, middleware, and connected platforms
• Partner with the product owner, solution architects, engineers, and operations to align on technical strategy, validate approaches, and ensure sequencing decisions reflect both product direction and operational reality
• Identify process gaps, design solutions, drive cross-team alignment, and ensure successful handoff to operations for training and adoption
• Build and present executive-level program status decks to internal leadership and franchise stakeholders, adapting communication for technical, operational, and executive audiences

Skills

• 8+ years of experience in technical program management with ownership of complex multi-workstream programs in enterprise environments
• Strong foundation in data systems and integration architecture, including how data is calculated and flows across interconnected platforms, with the ability to interrogate discrepancies and drive resolution across technical teams
• Software development experience or equivalent technical depth, with the ability to engage in architecture and hardware-software integration discussions, challenge technical assumptions, and make informed prioritization and sequencing decisions
• Experience with Android application development, including device certification, OS versioning, and managed device deployment in an enterprise environment
• Experience in or alongside high-velocity, multi-location operational environments such as quick service restaurants, retail, hospitality, or field service, where enterprise technology is deployed at scale
• Experience leading steering committee and cross-functional forums across internal, external, and executive stakeholder groups
• Experience delivering executive-level program reporting and driving resource allocation decisions
• Self-directed and outcome-oriented, with the ability to operate with autonomy across a broad, complex, fast-moving program

Benefits

• Competitive base salary plus a generous upside variable compensation model
• Annual performance reviews that are straightforward and transparent
• PTO plus holidays plus sick time
• Sabbatical program
• Health, dental, vision, term life, AD&D
• Retirement plan with company matching
• Continuous education investments to grow your skills & knowledge
• Small firm feel and direct relationships with the Executive Leadership Team
• Opportunity to design and build a firm
• Remote working options
• Opportunity to build a professional network in your community

Company Overview

Company H1B Sponsorship