[Remote] Teaching Assistant: Data Center Technician 10

Note: The job is a remote job and is open to candidates in USA. Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals. The Teaching Assistant will support learners in virtual training programs by providing synchronous and asynchronous assistance, fostering discussion, and ensuring comprehension of the material.

Responsibilities

• Attend and proactively engage in the mandatory Pre-Program TA Onboarding. Dates and times will be announced
• Monitor appropriate Pumble channels (#c1-TA, #live-chat, #extra-help, and other relevant channels) for Learner questions and answer them promptly
• Check-in with Learners after each live session by asking how they’re feeling about the content, if they have any questions, or if there is anything that they need further clarity
• Facilitate breakout rooms during lecture time, when applicable
• Assist in keeping the session progressing should the Lead Instructor experience technical difficulty or is otherwise unable to deliver the lecture
• Monitor appropriate Pumble channels for Learner questions and answer them within 24 hours
• Foster discussion by posing questions of your own and sharing relevant links in the #resources channel or in other appropriate Pumble channels
• Use the #c1-TA channel to share any important information during a lecture that needs the attention of Correlation One staff or fellow Expert Network staff
• Review content materials (including lab, projects, extended cases, etc..) for the next lecture to ensure you are prepared to answer Learner questions
• Hold up to six (6) Individual Office Hours per week via Zoom or Google Meet with Learners in the program so they can ask any additional questions or get support as necessary
• Grade Learner submissions of exercises and projects within seven (7) days of submission
• Support continuous program improvement by providing thoughtful feedback to Correlation One team via Weekly Write Ups
• Submit weekly write-ups summarizing the week’s accomplishments and challenges and provide insights on each learner. This is due by Sunday at 8:00pm ET each week
• Attend and participate in the weekly staff meeting with Correlation One team and other Expert Network staff
• Attend all scheduled meetings with your camera on, ensuring active engagement and professional presence

Skills

• Experience working in physical data centers or similar environments
• Experience in mentoring or supervising if not prior teaching experience
• A desire to support students in upskilling their careers into data roles
• Empathy, flexibility, patience; passion for working with diverse learners who are new to content
• Fluent in English; professional verbal and writing skills
• A+ or Network+ certification an asset nice to have

Company Overview