[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. Alliance Recruiting Resources is seeking a Strategic Account Executive to manage and grow strategic MSP/VMS relationships remotely. This role focuses on improving customer experience, account retention, and business development while serving as a key contact for cross-functional teams.

Responsibilities

• Meet assigned gross profit and KPI goals
• Build and leverage relationships with key decision makers
• Develop existing programs and add new ones
• Align business development efforts with sales and recruiting strategy
• Build and nurture recruiting team relationships
• Manage candidate workflow through acceptance to start date
• MSP/VMS onboarding & management
• Oversight of all elements of MSP or VMS programs
• Customer service for assigned clients
• Day-to-day oversight of key workflows on behalf of Client
• Facilitate order management process for MSP clients
• Inputs and manages open orders in MSP/VMS and ATS
• Facilitates name clearance process with client
• Timesheet management & invoicing

Skills

• 5+ Years of Locum Tenens account management at a production desk level
• 3+ Years proven record of accomplishment of and growing MSP/VMS
• Proven track record of high client retention and customer service excellence
• Led and managed large projects that interfaced directly with MSP/VMS contacts and coordinated with internal resources to fulfill requests
• Demonstrated ability to work efficiently in a fully remote work setting
• Experience working in a database (CRM, applicant tracking system, etc.) and solid computer skills (MS Outlook, Teams, Word and Excel)
• Alliance Recruiting Resources staff must reside in one of the following states - CO, GA, FL, KY, MA, MO, MS, NH, TX
• Education: College degree preferred but not required
• Experience managing multiple MSP/VMS Locum Tenens relationships
• Procured, negotiated, and secured MSP/VMS service agreements
• Cross-collaborated with production, support, and management levels to service MSP/VMS services

Benefits

• A Competitive Base Salary with lucrative commission plan
• Health, Dental, Vision Benefits - •begins 1st of the month after hire date•
• 401K match
• Unlimited Time Off Policy – •That’s not a typo!•
• 9 Company Holidays
• Volunteer Time Off - •12 hours per quarter!•
• Virtual & In-person Company Gatherings
• Opportunity to join our Impact Team or Cares Team (teams focus on opportunities to serve our communities and our employees)

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