[Remote] Staff AI Product Analyst, Product Management | Canada | Remote
Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Staff Product Analyst to join their Product Analytics team. The role involves defining KPIs, improving measurement practices, and collaborating with cross-functional teams to shape AI-powered product experiences.
Responsibilities
- Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning
- Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes
- Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows
- Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions
- Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team
- Influence best practices for Product Analytics across teams and help define standards as the company scales
- Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions
Skills
- Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing)
- Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows
- SQL: writing complex yet efficient SQL is a daily habit for you
- Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana!
- Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git)
- Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development
- Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team's success
- Knowledge about observability
- Familiarity with Airflow or Prefect - generating ad hoc ETL jobs
Benefits
- Benefits include equity, bonus (if applicable) and other benefits listed here
- 100% Remote, Global Culture -As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *\*We will comply with local legislation where applicable.*
Company Overview