[Remote] Sr Technical Project Manager

Note: The job is a remote job and is open to candidates in USA. McGraw Hill is dedicated to delivering digital learning experiences that transform education for learners and educators. The Senior Project Manager is responsible for planning, scheduling, executing, tracking, and delivering roadmap projects while collaborating with various stakeholders to ensure successful project outcomes.

Responsibilities

• Chief promise keeper for achieving agreed upon milestones in committed projects/programs, as well as maintained software
• Proactively identifies and removes impediments to ensure successful delivery of team commitments across a program
• Actively monitors schedule compliance – i.e., enforcing and/or monitoring, and escalating when there is a potential issue across a program
• Owns and drives issue resolution and risk mitigation across a program
• Ensures teams/stakeholders focus on both intermediate milestones and end-to-end delivery of the user experience
• Drives commitments to completion on-time, on-scope, and on-quality across one or more program
• Facilitates the successful release of projects/programs (e.g. Go/No Go meetings, documented release plans, etc.)
• Monitors and drives tech ticket maintenance and resolution
• Coaches and facilitates one or more scrum teams, and also leads other Project Managers
• Champions agile methodologies throughout the development process
• Ensures understanding of and execution of the SDLC
• Monitors team progress and redirects as needed for success
• Actively shields the team from distractions during the sprint
• Monitors and nurtures the health/morale of team
• Ensures all projects/programs are executed with excellence
• Understands and tracks roadmap commitments after proper prioritization
• Recognizes cross-project and cross-team interdependencies and communicates accordingly to expose and mitigate potential risks
• Escalates issues across impacted projects and teams
• Ensures the charter is complete, approved, and a living document to reflect the current state of a project/program
• Establishes team norms that participants support
• Maintains a precise and accurate decision log that is communicated to stakeholders to ensure visibility and traceability for key decisions
• Executes successful kick-offs, iteration 0’s, and dependency resolution
• Maintains project artifacts
• Effectively communicates within and across teams to ensure successful collaboration
• Demonstrates skills in leadership, negotiation, conflict management, communication, and critical thinking
• Owns and manages communication plan for project
• Adjusts communication style and delivery for team/audience
• Diplomatically addresses issues with a wide variety of stakeholders
• Works out dependency issues and escalates when necessary
• Takes and shares accurate notes with the right level of detail for the intended audience
• Owns agenda creation (establishing, circulating, and keeping refreshed), including appropriate attendee identification, invitation, and confirmation that required attendees can/do attend

Skills

• Project management experience required, demonstrated by a minimum of 5 years as Project Manager, managing a project timeline, resources, and scope in order to meet business requirements
• Self-motivated and well-organized; able to prioritize tasks and work well under pressure
• Outstanding oral and written communication skills required
• Strong organizational, planning and prioritization skills required
• Adequate product knowledge and understanding of markets/customers
• Proven ability to build and lead strong teams, as well as other Project Managers
• Experience building and scaling highly-engaged, high performing product teams in a fast-paced SaaS environment
• Exceptional problem solving skills
• History of building effective relationships at all levels
• Ability to function successfully across matrix environments
• Scrum master experience as a coach / facilitator and proficiency in an agile project management environment are required
• Bachelor's degree in Business, Information Technology, Computer Science or related field preferred
• In depth knowledge of software development and adoption, ideally in Ed Tech preferred
• Project Management Professional (PMP) certification is a plus
• Certified Scrum Master (CSM) certification is a plus
• Experience in consulting, working with business partners, and external vendors utilizing both traditional and rapid/lightweight project management is desired

Benefits

• An annual bonus plan may be provided as part of the compensation package
• A full range of medical and/or other benefits, depending on the position offered

Company Overview