[Remote] Sr. Project Manager
Note: The job is a remote job and is open to candidates in USA. Mythics is an award-winning Oracle systems integrator and consulting firm seeking an experienced Infrastructure and Applications Support Manager. This role is responsible for leading enterprise IT operations across a globally distributed federal environment, ensuring high availability and performance of mission-critical systems.
Responsibilities
- Lead infrastructure and operations across systems, databases, networks, and applications
- Oversee Tier II and Tier III support, ensuring SLA adherence and rapid incident resolution
- Manage global environments including data centers, cloud, and hybrid platforms
- Direct database operations (Oracle, MS SQL Server) and application support services
- Oversee network operations including LAN, WAN, MPLS, and firewalls
- Lead geographically dispersed teams (system admins, DBAs, network engineers, support staff)
- Drive operational processes including incident, problem, and change management
- Support system upgrades, releases, and cloud migration initiatives
- Ensure compliance with federal security, availability, and performance requirements
- Perform all other duties, as assigned
Skills
- Active PMP certification
- Active Top Secret (TS) clearance
- Bachelor's degree or equivalent experience in Computer Science, Information Systems, Business Administration, or a related field
- 12+ years of work experience with 7+ years of experience in a project management or program management position
- 7+ years managing infrastructure, systems, database, and network operations across multiple locations
- 5+ years experience with Oracle and MS SQL Server environments
- Proven experience managing enterprise network operations (LAN, WAN, MPLS, firewalls)
- Experience leading Tier II and Tier III support teams in an enterprise environment
- Previous experience with Dept of State required
- Experience supporting Windows and Linux environments
- Hands-on experience with data center operations (servers, storage, networking)
- Understanding of SDLC and application support methodologies
- Experience in federal or globally distributed environments
- Strong hands-on knowledge of enterprise infrastructure
- Ability to manage complex, distributed teams and systems at scale
- Effective communication across technical and executive audiences
- Commitment to accountability, service delivery, and continuous improvement
- Certifications such as OCP, Microsoft DBA, CCNA, or CompTIA Network+
- ITIL Foundation certification or higher
Benefits
- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching and a 529 college saving plan
- Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
- Legal Resources
- Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Engaging company events such as team building activities, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation Spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Company Overview