[Remote] Sr. Product Manager - Patient Services

Note: The job is a remote job and is open to candidates in USA. Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. They are seeking a Senior Product Manager to own the patient-facing digital experience, driving patient outcomes and engagement through innovative product strategies. This role involves collaborating with various teams to enhance patient interactions and integrate AI into the patient experience.

Responsibilities

• Own the strategy, roadmap, and execution for Color's patient-facing product, including the patient home dashboard, lifecycle and re-engagement journeys, in-treatment and survivorship support, and emerging surfaces like peer support and targeted entry points
• Own and drive patient engagement metrics, including service activation, re-engagement rate, and screening completion
• Evolve the patient app from a transactional surface into a motivational, self-serve entry point that connects each patient to their next best action
• Design and execute engaging lifecycle journeys across email, push, in-product, and other channels — partnering with engagement marketing and our clinical team to orchestrate cohesive cross-channel experiences
• Work with engineers, designers, data scientists, clinicians, and care operations partners to deliver patient-facing product changes that improve patient outcomes
• Embed AI deeply into the patient experience to deliver more personalized, motivational, and actionable interactions at scale
• Collaborate with and drive alignment across clinicians, care operations, AI platform team, engagement marketing, sales, legal and customer success to balance patient outcomes, patient experience, customer ROI and business goals
• Drive AI adoption in both how the team builds and what it builds
• Champion Color's culture and lead by example — we work hard and also have fun doing it!

Skills

• 5+ years of product management experience, with a track record of shipping excellent logged-in consumer experiences that drove measurable engagement, retention, and activation outcomes
• Demonstrated ownership of lifecycle and re-engagement programs — designing, instrumenting, and iterating on cross-channel journeys (in-product, email, push, SMS) against clear engagement key results
• Experience working in healthcare, health tech, or another regulated/high-trust consumer domain where clinical quality, safety, or compliance shapes product decisions
• Strong consumer product craft — a high bar for UX, content, and interaction design, and the ability to partner deeply with designers to raise that bar
• Fluency with experimentation and product analytics; comfort defining metrics, designing tests, and reading results to drive decisions
• Demonstrated ability to dive into technical problems alongside engineers (data modeling, events, APIs, eventing/notification systems) and influence solution design
• Excellent communication skills — able to break down complex topics, adjust to your audience, and align stakeholders
• Experience using and experimenting with AI as an unlock in solving product problems and in daily work
• A drive to learn, iterate, and adapt quickly to deliver the best outcomes for patients in a dynamic environment
• Experience building patient-facing or member-facing products in healthcare, especially B2B2C products
• Experience integrating AI/LLM-powered features into consumer products
• Proficiency in SQL

Benefits

• This role may also be eligible for equity and benefits.

Company Overview

Company H1B Sponsorship