[Remote] Senior Program Manager (Victim Witness Services)

Note: The job is a remote job and is open to candidates in USA. Alluvionic Inc. is a woman-owned solutions provider of project management and process improvement services. They are seeking a Senior Program Manager to support the US Marshals Service by conducting processes and procedures required by the program office, focusing on victim witness services.

Responsibilities

• Develop and maintain a catalog of services and contacts by collaborating with other local, state, federal, and private agencies
• Provide research and liaison function for sourcing federal, state, tribal, local, and social service authorities and/or community-based entities regarding victim witness services
• Continuously conduct agency needs assessments and analyze results to create and implement effective outreach strategies with various components of the social service system in support of USMS
• Establish and conduct annual/bi-annual training in conjunction with SOIB/VMS training approved through the USMS Training Academy
• Compile information resources for USMS personnel, including social service and community points of contact
• Analyze victim-oriented activities for common problems. Develops methodologies for addressing problems and provides technical assistance and training to SOIB management
• Develop procedures, position papers, and decision memoranda, some bearing on complex issues or national impact
• Represent USMS at committees, national conferences, and seminars
• Responsible for ensuring that USMS staff are provided with the necessary information to maintain compliance with federal victim legislation
• Maintain knowledge and technical expertise for victim witness assistance issues
• Assist USMS personnel with preparing written responses to congressional inquiries, Executive branch agencies, and the public

Skills

• Bachelor's Degree in Criminal Justice, Psychology, Social Work, or Sociology
• Must have nine years of specialized experience in the duties described above
• Knowledge of procedures relating to law enforcement agencies and activity, the handling of victims of crime, and the interface of public and private agencies
• Knowledge of the procedures of law-enforcement agencies as they relate to the treatment and handling of victims and the required interface with protection agencies
• Knowledge of applicable statutes, policies, and procedures for federal victim assistance and the Attorney General's Guidelines on Victim and Witness Assistance. Ability to assess compliance with statutes, guidelines, or programs
• Knowledge of community resources and agencies that serve victims of various types of crime
• Knowledge of federal interagency agreements, including reporting and financial requirements
• Knowledge of crisis intervention, direct victim services, state compensation laws, and state and federal victim notification programs
• Ability to establish and maintain effective working relationships with other professional, federal, state, and local agencies, victims, attorneys, law enforcement personnel, and representatives from non-governmental agencies
• Ability to conduct sizable and moderate-scale training seminars, workshops, and meetings with various professionals
• Ability to work effectively under pressure, with rigid deadlines, and under stressful conditions
• Ability to travel as required
• Excellent knowledge of Microsoft Office Suite products
• Must be a U.S. Citizen
• Must be able to pass a background check

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